Post by Peter Dooley » Mon Jun 22, 2020 5:18 pm

I purchased a module from OpenCart Marketplace with my credit card and although the payment has already gone through my bank account, the order status is showing that they require proof of ID and will not let me download my valid purchase.

Does anyone know why this is as its never happened on any of my other purchases

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Post by DigitCart » Mon Jun 22, 2020 5:41 pm

Hi
Please contact the marketplace support:
https://www.opencart.com/index.php?rout ... rt/support

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Post by Peter Dooley » Mon Jun 22, 2020 6:03 pm

Okay, now working. Looks like there was a huge delay in the verification process.
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