I need some paid support to fix our site, we've not had a problem before today with items being lost from the cart but now, today we have been contacted by customers that they cannot add items to or view to the cart. I have managed to grab a video of this in action. I'm no expert with Open cart but need help as soon as possible. https://www.screencast.com/t/DbXWHO9c
I don't know how this Commercial Support works with thin this forum works so any guidance regarding this would be a great help too
Opencart 3.0.2.0
Stay safe
Geoff
See in your Developers Kit (F12 function) > Console tab if any error is showing after clicking on the: 'Add to Cart' button. Do you notice error messages? If so, switch back to the default theme and see if the same issue occurs. If your store is running live, ensure to enable maintenance mode prior in the OC admin settings prior to switch back to the default theme.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Hi Geoff , I just checked it seems working fine now.
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Expert Opencart Developer & Designer | S: deepvyas71 | E: deepvyas71@gmail.com
Hi Geoff,
We should be able to help with this, would you be able to drop us an email to get an estimate?
info@antropy.co.uk
Kind regards,
Alex
www.antropy.co.uk
We should be able to help with this, would you be able to drop us an email to get an estimate?
info@antropy.co.uk
Kind regards,
Alex
www.antropy.co.uk
UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk
Legendary Member
Hello,
PM sent. Please check.
Kind Regards,
Manish
PM sent. Please check.
Kind Regards,
Manish
Opencart Expert | sales[at]ost.agency
Skype - manish.osuniverse | Gtalk - manishmt
Extensions for Opencart @ https://www.ost.agency/product/product- ... extensions
ost.agency - ecommerce website design, development and digital company
It appears to be intermittent deepvyas :-( the worse case (I thought that only happened to cars! ;-)), we have had some orders through today which is great news, but as I type my PC will not work using Chrome but MS Edge it will work, the office PCs don't work on either Chrome or Edge, but did for a while after a reboot..... I think the SSL starts up currently when the customer moves to the Cart and it's at that point it all falls over. I'm going to make the whole site SSL I think that's the way to go it will be reassuring to the customer too.
Thanks for checking as all help is very much appreciated
Stay safe and wash your hands
Geoff
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