[SOLVED] Admin Manual Order Won't Let Me Add Product

straightlight wrote: ↑

Thu Feb 27, 2020 3:49 am

Hit the F12 function key from the order create / edit page. When hitting the button to continue from the products tab, what do you notice from the console tab or from your network - > XHR tab?

[{"product_id":"52","name":"Bag It All Weather Bag - Large Black (105\" W X 75\" H)","model":"(004) Black-Large","option":[],"price":"9.5000"},{"product_id":"54","name":"Bag It All Weather Bag - Large Clear (105\" W X 75\" H)","model":"(001) Clear-Large","option":[],"price":"9.5000"},{"product_id":"53","name":"Bag It All Weather Bag - Medium Clear (84\" W X 70\" H)","model":"(003) Clear-Medium","option":[],"price":"8.9500"},{"product_id":"50","name":"Bag It All Weather Bag - Small Clear (70\" W X 60\" H)","model":"(002) Clear-Small","option":[],"price":"8.3500"},{"product_id":"55","name":"Bag It All Weather Bags Super Size \"Black\" (130\"x75\")","model":"(005) Super Sizes "Black"","option":[],"price":"10.9500"}]

{products: [], vouchers: [],…}
products: []
vouchers: []
totals: [{title: "Sub-Total", text: "$0.00"}, {title: "Total", text: "$0.00"}]
0: {title: "Sub-Total", text: "$0.00"}
1: {title: "Total", text: "$0.00"}

straightlight wrote: ↑

Thu Feb 27, 2020 4:22 am

Are you using MOD security on your domain? I have seen this type of issue on a custom job where the dropdown menu from the admin - > extensions - > extensions - > theme's edit page would not show any results of the theme folders, for instance, in the drop-down menu. If you go to that location, could you confirm if you do see any themes listed for testing purposes?

mdziwuls wrote: ↑

Thu Feb 27, 2020 4:31 am

straightlight wrote: ↑

Thu Feb 27, 2020 4:22 am

Are you using MOD security on your domain? I have seen this type of issue on a custom job where the dropdown menu from the admin - > extensions - > extensions - > theme's edit page would not show any results of the theme folders, for instance, in the drop-down menu. If you go to that location, could you confirm if you do see any themes listed for testing purposes?

I don't believe MOD security is enabled. Visiting extensions and looking at the themes does show the current theme as enabled.

Essentially this site was made back in 2018 and the client has been using it ever since for manual order placement. Hasn't had any issue until just now.

straightlight wrote: ↑

Thu Feb 27, 2020 4:37 am

mdziwuls wrote: ↑

Thu Feb 27, 2020 4:31 am

straightlight wrote: ↑

Thu Feb 27, 2020 4:22 am

Are you using MOD security on your domain? I have seen this type of issue on a custom job where the dropdown menu from the admin - > extensions - > extensions - > theme's edit page would not show any results of the theme folders, for instance, in the drop-down menu. If you go to that location, could you confirm if you do see any themes listed for testing purposes?

I don't believe MOD security is enabled. Visiting extensions and looking at the themes does show the current theme as enabled.

Essentially this site was made back in 2018 and the client has been using it ever since for manual order placement. Hasn't had any issue until just now.

The instructions above was not to look for the theme status but rather inside the theme's edit page and look for the theme names on the drop-down menu (first one on the top).

straightlight wrote: ↑

Thu Feb 27, 2020 5:34 am

Have you recently migrated the store or it's a fresh installation? Also, are you using any extensions?

straightlight wrote: ↑

Thu Feb 27, 2020 5:34 am

Have you recently migrated the store or it's a fresh installation? Also, are you using any extensions?

straightlight wrote: ↑

Thu Feb 27, 2020 7:50 am

This means your storage folder is not responding. Did you moved your storage folder outside of your public_html folder and re-configure the new path in both config.php files already?

rp_ wrote: ↑

Fri Apr 04, 2025 6:24 am

Now the button works fine.