Hi Guys,
I am using OC 2 0 3 1 .
it never happened before.
I just got a message from paypal saying your payment is kept on hold and will be released only after tracking is updated. But i did not get any order notification from my site or paypal. I logined paypal and found payment there. I login to my website admin panel but could not find any order. so checked in missed orders and found it there. Later contacted customer but customer said that as order did not go successfully he tried 2 times, he bought from somewhere else and asked me to refund. Paypal indicates he paid 2 times.
He paid through credit card but many of my customers pay through that with no issue so far.
But i m worried if it happen next time... what should i do to rectify it to not happen again.
Your suggestions would be helpful. My site is www.LinensnCurtains.com
Thanks and Regards
Pooja
First fix your SSL redirect issue.
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What do you mean by "not showing"? SSL is site wide.
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