Post by buvaneswari » Fri Apr 12, 2019 12:59 pm

For the past two days, I tried to upload the images in my site but it does not upload correctly and it displays only the break image icon. I don't know why?. But before three days it works fine. Now how to solve this?
:( I'm using OC version 3

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Post by D3MO » Fri Apr 12, 2019 3:11 pm

once you upload into admin manager does it shows there? and it doesnt show once front end opened? also what link url says in front end if you try open an image view image? does it open in separate window the image?

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Post by buvaneswari » Fri Apr 12, 2019 5:58 pm

When I upload the image in admin manager it doesn't show and also if I open the image in a new window it displays the 404 not found an error

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Post by D3MO » Sun Apr 14, 2019 3:17 am

buvaneswari wrote:
Fri Apr 12, 2019 5:58 pm
When I upload the image in admin manager it doesn't show and also if I open the image in a new window it displays the 404 not found an error

error not found what url it opens? when you try to open that image?

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Post by buvaneswari » Mon Apr 15, 2019 12:19 pm

error not found what url it opens? when you try to open that image?
[/quote]

"www.mysite.com/image/catalog/imagename.jpg". This URL shows when opening the image.

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Post by D3MO » Mon Apr 15, 2019 1:22 pm

and when you phisically check in the image folder does the image exist?

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Post by buvaneswari » Mon Apr 15, 2019 2:34 pm

D3MO wrote:
Mon Apr 15, 2019 1:22 pm
and when you phisically check in the image folder does the image exist?
Yes, the image exists but in the image break icon

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Post by D3MO » Mon Apr 15, 2019 3:07 pm

i mean in server itself not in admin image manager. check using ftp the folder if the image were uploaded

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Post by D3MO » Mon Apr 15, 2019 3:08 pm

By the way ALL images not shows or only this specific one? i have seen sometimes png renamed to jpg causes it as it has wrong header entries. in simple words is it really jpg and not renamed other type of image like gif or png
buvaneswari wrote:
Mon Apr 15, 2019 2:34 pm
D3MO wrote:
Mon Apr 15, 2019 1:22 pm
and when you phisically check in the image folder does the image exist?
Yes, the image exists but in the image break icon

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Post by paulfeakins » Mon Apr 15, 2019 6:32 pm

buvaneswari wrote:
Fri Apr 12, 2019 12:59 pm
For the past two days, I tried to upload the images in my site but it does not upload correctly and it displays only the break image icon. I don't know why?
At a guess, are you out of disk space?

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Post by buvaneswari » Wed Apr 24, 2019 12:36 pm

I have disk space. And also the jpg and png are correct formats. And one more thing is I moved the website from one domain to another domain. After then this error display. In my old domain, it uploads the image perfectly. But in the new domain, I have this problem :(

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Post by dparakhiya » Wed Apr 24, 2019 3:19 pm

may be an incorrectly set image path in one or both config.php files. check both files

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Post by buvaneswari » Wed Apr 24, 2019 3:52 pm

I checked both files and the path are correct. The uploaded images are shown in the file manager. But not shown in the admin dashboard why?

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Post by D3MO » Wed Apr 24, 2019 4:16 pm

buvaneswari wrote:
Wed Apr 24, 2019 3:52 pm
I checked both files and the path are correct. The uploaded images are shown in the file manager. But not shown in the admin dashboard why?
You need someone to look at it with a "fresh" eye:)) as it looks you missing something. By the way image name without spaces? ' image name.jpg'

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Post by FlexVenkat » Wed Apr 24, 2019 6:30 pm

buvaneswari wrote:
Wed Apr 24, 2019 3:52 pm
I checked both files and the path are correct. The uploaded images are shown in the file manager. But not shown in the admin dashboard why?
Hi Buvaneswari ,

I too faced the same problem and image gets displayed after I checked both the config files. The problem is in the config files only. Please check the http: and https: server url. Since the image is not shown in admin dashboard, I request you to check the config files in the admin folder and check for http: and https: server URL.

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Post by buvaneswari » Wed Apr 24, 2019 7:37 pm

I checked both config files and all looks correct!!

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Post by FlexVenkat » Wed Apr 24, 2019 7:41 pm

buvaneswari wrote:
Wed Apr 24, 2019 7:37 pm
I checked both config files and all looks correct!!
Hi,

Can you share the screenshot of your both config files and the url of your website.

Thanks,

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Post by buvaneswari » Wed Apr 24, 2019 8:38 pm

Yes,

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Post by FlexVenkat » Wed Apr 24, 2019 9:32 pm

buvaneswari wrote:
Wed Apr 24, 2019 8:38 pm
Yes,
Hi,

Thanks for sharing.

In admin config file - under http [HTTP_SERVER & HTTP_CATALOG] - remove https:// and use only http:// alone.
Also try by removing www. and use only the domain name alone and be sure no empty spaces in the path used in the config file.

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Post by buvaneswari » Thu Apr 25, 2019 2:28 pm

I did all the changes as you said, but still, the same error is shown.

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