Missing files and folders

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Post by psytanium » Wed Dec 26, 2018 10:35 pm

Hello,

I'm running Opencart 3.0.2.0, sometimes I found there is missing folders and files (Admin folder, and some files from System folder), I keep uploading it, but it disappear again.

What could it be ? I checked the folders permission is 755 and files 644

Can you give me suggestions ?

Thanks :)
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Re: Missing files and folders

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Post by rjcalifornia » Thu Dec 27, 2018 3:20 am

psytanium wrote: ↑
Wed Dec 26, 2018 10:35 pm
 Hello,

I'm running Opencart 3.0.2.0, sometimes I found there is missing folders and files (Admin folder, and some files from System folder), I keep uploading it, but it disappear again.

What could it be ? I checked the folders permission is 755 and files 644

Can you give me suggestions ?

Thanks :)
Hi there,

Does your installation of OpenCart works? How are you uploading? With Filezilla or via cPanel file manager?

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Re: Missing files and folders

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Post by cosmicx » Sat Dec 29, 2018 3:42 am

What Server OS you're using? And how do you upload files?

Your Store may stop working if there are missing files/errors.
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Re: Missing files and folders

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Post by ADD Creative » Sat Dec 29, 2018 6:21 am

Is your host running sort any malicious code detection? I've seen false positives causing files to be removed.

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Re: Missing files and folders

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Post by danishmagic » Sun Jan 13, 2019 10:31 pm

Might be a infected files issue, you can scan your code or upload the files again in server.

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Re: Missing files and folders

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Post by psytanium » Mon Feb 18, 2019 10:39 pm

yes, suddenly contact form in contact page don't submit, it display an error. Discovered later that 2 related files disappeared. I upload it again, after few days disappeared again, and recently 1 complete folder disappeared.

What permissions should we apply to opencart folders and files ? Yesterday I changed VPS server, hope this will fix the issue.
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