Post by RideTheWave » Thu Jul 20, 2017 10:55 am

After a purchase is made via PayPal Pro, both the customer and I get an email from OpenCart showing the order details. However, these order details don't seem to be getting passed to PayPal - I'm only seeing a total amount. Before switching to OpenCart, I had another e-commerce site for many years and this is what I saw in my PayPal account after an order was made with PayPal Pro:Image

With the OpenCart site, I'm seeing the name/email section and the total amount section but I'm NOT seeing the Shopping Cart Contents section or the Order Description section - they're completely missing. I'm using the exact same PayPal account as before with the same settings.

With PayPal Standard, there is no problem and all the cart/order details display fine there. I can see all the variables being passed to PayPal in the pp_standard.tpl file (which includes the cart/order details). Is there something I need to add or edit in one of the pp_pro files to allow it to pass the cart/order details to PayPal?

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Post by paulfeakins » Thu Jul 20, 2017 5:24 pm

When did it start happening?

Could it be related to this issue?
https://www.antropy.co.uk/blog/opencart ... 17-update/

For quick, professional OpenCart support please email info@antropy.co.uk


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Post by RideTheWave » Thu Jul 20, 2017 7:07 pm

I only noticed this yesterday but when I look back at all the PayPal Pro transactions ever since my OpenCart site went live about a month ago, it's NEVER shown the shopping cart contents so it's possible that it hasn't been coded into the pp_pro files to do this.

I don't think it has to do with the issue you've mentioned in your site because as I mentioned, PayPal Standard has no problem showing the cart contents. It's only PayPal Pro with the issue. And I don't think the issue is on PayPal's end. The reason I know this is because about a month ago I had 2 sites using my PayPal account - the OC site and my old non-OC site. So both sites were accepting PayPal Pro payments from the exact same PayPal account with the exact same settings & API credentials at the exact same time. Payments from the OC site aren't showing the cart contents but the other one did.

Again, for PayPal Standard I can see all the variables in the pp_standard.tpl file being passed to PayPal (name, email, city, state, country, cart contents, etc.) but for PayPal Pro I can't seem to find cart contents being passed to PayPal in a pp_pro file. In catalog/controller/extension/payment/pp_pro.php I do see the shipping address variables but I don't see cart contents.

If anyone is using PayPal Pro, can you please post if you can see the shopping cart contents in your PayPal account like the pic I posted above? Again, the issue is with Pro, not Standard. Paulfeakins, are you using PayPal Pro?

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Post by adamplatinum » Thu Aug 17, 2017 8:06 am

Having the same issue

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Post by platypuspuzzles » Sun Aug 20, 2017 9:03 pm

Similar issue started for me 3/4 days ago with PayPal standard for opencart 2.2.0.0

PayPal Standard is appearing as a payment option, but the cart details are empty, and blank description and value boxes are provided onthe PayPal page, for customers to complete, instead of the cart details and price being pulled across.

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