Admins not receiving Order Email OC 2.3.0.2

I am using OC 2.3.0.2. For new orders Customer is receiving emails but not the admins.

In the settings I have added Alert emails for Order, Review and Register. Also have additional emails for Alerts. Additional email is also not receiving emails. I am not sure what to check. Please help.

Have you tried this:
https://www.antropy.co.uk/blog/opencart ... er-emails/

Thanks for the reply. I came across this solution. But I am using smtp. so no email parameters for SMTP. Not sure if I should enter parameter even if i use SMTP

I am having a similar-seeming issue. (OpenCart 2.3.0.2)

I'm using SMTP.

I tried the ordinary hostname, and the SSL version of the hostname. (the SSL version threw UNKNOWN PROTOCOL errors in my log, so I switched back)

For the mail parameter, I tried using to prefix, I tried using the "-f" prefix, I tried using "-F" prefix, and I tried leaving the mail parameter field blank.

My error logs only contain the protocol errors from when I tried using SSL.

These are the settings as per my host:
Can you see anything obviously wrong?

For the MAIL PARAMETER, I have tried:
I have confirmed that the email address receives emails.

I have a ticket with my host now (Dreamhost), to confirm those SMTP settings, and to also confirm that their spam filter isn't causing mischief before the emails even go out.

I would be grateful for any advice.

Okay, my host helped me figure out my issue, so maybe it can help you.

In the case of my host (Dreamhost) it's critical that the email's FROM address be a hosted mailbox with a domain that matched the domain of the store.

So, what that meant was that even though I had the correct email listed in System >> Settings >> Mail >> SMTP Hostname, I had to copy that exact same address into System >> Settings >> Store >> E-Mail.

As soon as I did that, everything worked great!