[Solved]Customer registration problem

Hi everyone,

I am facing a big problem here, have no idea what is wrong.

whenever a customer creates an account, customer does get a mail saying "account is activated'
but when customer try to login, error comes saying..

Error: No match for E-Mail Address and/or Password.

Please help me with this..

Regards,
Ajay

What version of open cart are you on?

i used V 1.4.6 and just upgraded to V1.4.7 still the same problem.

-- Ajay

please anyone help me solving this problem..

no one else having the same problem?

what could be the possible reason for such problem?

-Ajay

ajay_bhargav wrote:Hi everyone,

I am facing a big problem here, have no idea what is wrong.

whenever a customer creates an account, customer does get a mail saying "account is activated'
but when customer try to login, error comes saying..

Error: No match for E-Mail Address and/or Password.

Please help me with this..

Regards,
Ajay

Do you have Approve customers enabled? Did you approve them from the admin area?

Qphoria wrote:

ajay_bhargav wrote:Hi everyone,

I am facing a big problem here, have no idea what is wrong.

whenever a customer creates an account, customer does get a mail saying "account is activated'
but when customer try to login, error comes saying..

Error: No match for E-Mail Address and/or Password.

Please help me with this..

Regards,
Ajay

Do you have Approve customers enabled? Did you approve them from the admin area?

I have already mentioned in my first post..

whenever a customer creates an account, customer does get a mail saying "account is activated'

i have kept auto approve customers..

This seems like a bug to me..

I have kept approve customer option to yes

Approve New Customers: YES
Don't allow new customer to login until their account has been approved.

and when i see in database it says customer not approved.. i still have to manually approve the customer.
and there is no email verification method in OC

--Ajay

How do you revert it back to NO if theres a bug?

i think my mistake forgot to read

Don't allow new customer to login until their account has been approved.

just read the top line

Approve New Customers: YES

I try it and it works ok.

I set Account Approved to NO
I create account
I log in with no problem

I set Account Approved to YES
I create account
I cannot login
I goto admin and approve the account by clicking the checkbox and then clicking the "Approve" button
Then I can login

Perhaps you are setting the "status" to enabled but not checking the checkbox in the customer list and clicking Approve

Really really sorry for bothering..

its working fine.. my mistake of reading

Regards,
Ajay

Hi,

I have following problem - the administration allowed registrations and check out for guests, but none ... even alone I can not sign up? Sometimes 5-6 experience allows registration anyway.

sitting on Error: "Mismatch introduced E-Mail address and / or password"

or

"If you already have a registered account, you can sign in here."

Can you help me?

My shop is http://www.mmashop.bg/index.php?route=account/login