Post by tsarpavel1 » Sun Dec 25, 2016 2:44 am

Updated 25/12/16:
Now when I try to ovveride the status I get the following error popup:
SyntaxError: Unexpected token < in JSON at position 0OK<br /><b>Fatal error</b>: Uncaught exception 'Exception' with message 'Error: Could not load model total/coupon!' in /home/username/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php:82Stack trace:#0 /home/username/public_html/system/storage/modification/catalog/model/checkout/order.php(357): Loader->model('total/coupon')#1 [internal function]: ModelCheckoutOrder->addOrderHistory('5023', '2', '', '0', '1')#2 /home/username/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php(201): call_user_func_array(Array, Array)#3 [internal function]: Loader->{closure}(Array, Array)#4 /home/username/public_html/system/engine/proxy.php(25): call_user_func_array(Object(Closure), Array)#5 /home/username/public_html/catalog/controller/api/order.php(824): Proxy->__call('addOrderHistory', Array)#6 /home/username/public_html/catalog/controller/api/order.php(824): Proxy->addOrderHistory('5023', '2', '', '0', '1')#7 [internal function]: ControllerApiOrder->history()#8 /home/username/public_html/vqmod in <b>/home/username/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php</b> on line <b>82</b><br />


Version 2.3.0.2

Theme: Journal, with Quick Checkout Enabled (may not be relevant).

Issue:

Anti-fraud order status cannot be changed for some orders and the products in that order decrease in quantity with each attempt at changing the order status. (As if I a new order is placed each time the Order status is changed/attempted)

Example: Order 999 is flagged by anti-fraud, Order 999 has 1 qtny. Product A and 1 qtny. B.

After I unsuccessfully attempt to change the order status, my stock will add -1 for A and - 1 For B. (Also applies to option stock quantities)

This happens for all those flagged by the anti-fraud system.


When I try to change an order status to anything other than the status I have for the "anti-fraud", and have the Override box checked or unchecked, I press the "Add History" button and I receive the green "Success: You have modified orders!" banner.

However, a new history item is added; with the status that was set for anti-fraud; regardless of what order status I chose.

So the order status doesn't change, but for some reason my stock count for the items in that order goes down.

This is for a few orders (about 20%) that are for some reason flagged by anti-fraud.

I did not have this issue previously as I have just upgraded from 1.5.6.4 to the latest version with an upgrading service from a listed Partner; so I had a professional do it.

Any guidance would be greatly appreciated, oh and Merry Christmas!

Newbie

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