Post by ahpongccx » Tue Dec 20, 2016 5:43 pm

Greetings,

Wonder why my payment option - Bank Transfer , order status section all option is lost (refer attachment) , think to replace default oc bank transfer script , but which directory should I looking at ? Much appreciate any helps.

version : 2.2.0.0

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bank transfer status error.jpg

bank transfer status error.jpg (90.44 KiB) Viewed 1920 times


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Post by knowband.plugins » Tue Dec 20, 2016 9:53 pm

Are they coming for other payment methods or on order info page?

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Knowband Team

Opencart Plugins: Knowband Store
Email: support@knowband.com


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Post by thekrotek » Wed Dec 21, 2016 12:52 am

This might sound weird, but do you have ANY order statuses created and enabled? If you do, then somehow Bank Transfer extension is broken. If it's a default one, simply re-upload its files to your server.

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Post by ahpongccx » Wed Dec 21, 2016 2:11 pm

knowband.plugins wrote:Are they coming for other payment methods or on order info page?



It's a default template of opencart , recently just try to add bank transfer as my payment option, but status is gone. :(

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Post by ahpongccx » Wed Dec 21, 2016 2:14 pm

thekrotek wrote:This might sound weird, but do you have ANY order statuses created and enabled? If you do, then somehow Bank Transfer extension is broken. If it's a default one, simply re-upload its files to your server.


Yes ,customer order form email display order status title only, that's why I go to admin side to select status option but there is no option. :(

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Post by thekrotek » Sat Dec 24, 2016 6:10 am

Well, if you do have at least one order status and it's not displayed in the list in Bank Transfer extension, this means, either getOrderStatuses() function is broken or Bank Transfer module itself. Either way, a further debugging is required.

Professional OpenCart extensions, support and custom work.
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