Post by slinkie172 » Sat Apr 10, 2010 5:46 am

Hi Folks,

Thanks to the great help I have got from here I have managed to create my first site. I tried to make it as clean and user friendly as possible but simplifying the already simple default template.

Any feedback is greatly appreciated.

www.totaliphone.co.uk

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Post by tcecil » Sun Apr 11, 2010 11:28 am

you need to incorporate more of a personal presence. Your contact page apears like a firewall. With just a contact form. You really should include a city, phone number, address or at least po box or email clearly. I say this becuase before I ever buy something online I always check to see if I have multiple ways to contact someone within the company for assistance. Hope this helps. Todd

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Post by Cyberdude » Mon Apr 12, 2010 2:08 am

yes, adding your contact details, will raise your selling.

Now, customers don't know who to contact, or who is owning this shop. ;)

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Post by Johnathan » Mon Apr 12, 2010 3:39 am

I agree that you should add an address, but I like the overall design and the clean look. Nice work.

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Post by gavin m » Mon Apr 12, 2010 5:39 am

Looks good, but as the others say, you need to include more contact details.

In fact, as you're in the UK (well, I assume you are as you are selling in £) it's part of the distance selling regulations that you have the following on your website:

Address (can be correspondence only though)
Email address
Contact telephone number.

If you don't include these details, a customer can report you to the office of fair trading.

Basic details here:

http://www.oft.gov.uk/advice_and_resour ... e-selling/

Well worth having a bloody good read of that site and the distance selling regulations if you want to sell online in the UK and haven't read them before, but reading your T&C I'd say you probably already know this, as you seem to have everything else right on it.

Still, the store is clean, uncluttered and easy on the eyes. nice.

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