Post by kgg.becks » Wed Dec 14, 2016 4:24 am

Hello,

Firstly as a new user I would like to say hi to Opencart community.
Now to the problem.....Sometime on my site https://ka-store.co.uk I get 404 error on a page that definetly exist. After I get that error I refresh the page and loads normally. Any idea what can cause that error?
My Opencart Version is 2.3.0.2.
Thanks very much

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Post by uksitebuilder » Wed Dec 14, 2016 5:32 am

Very strange. It does take a while for your homepage to load.

What is the contents of your .htaccess file (if enabled) ?

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Post by kgg.becks » Wed Dec 14, 2016 5:33 am

uksitebuilder wrote:Very strange. It does take a while for your homepage to load.

What is the contents of your .htaccess file (if enabled) ?
Options +FollowSymlinks

# Prevent Directoy listing
Options -Indexes

# Prevent Direct Access to files
<FilesMatch "\.(tpl|ini|log)">
Order deny,allow
Deny from all
</FilesMatch>

# SEO URL Settings
RewriteEngine On
#RewriteCond %{HTTPS} on
#RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]

#SSL Port
RewriteCond %{SERVER_PORT} !=443

# Remove www. from any domain query
RewriteCond %{HTTP_HOST} ^www.(.*)$ [NC]
RewriteRule ^(.*)$ https://%1%{REQUEST_URI} [R=301,L]

# All broswer request get redirected to HTTPS
RewriteCond %{SERVER_PORT} ^80$
RewriteRule ^.*$ https://%{SERVER_NAME}%{REQUEST_URI} [R=301,L]

# If your opencart installation does not run on the main web folder make sure you folder it does run in ie. / becomes /shop/

RewriteBase /
RewriteRule ^sitemap.xml$ index.php?route=feed/google_sitemap [L]
RewriteRule ^googlebase.xml$ index.php?route=feed/google_base [L]
RewriteRule ^download/(.*) /index.php?route=error/not_found [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !.*\.(ico|gif|jpg|jpeg|png|js|css)
RewriteRule ^([^?]*) index.php?_route_=$1 [L,QSA]

#Force non-www:
RewriteCond %{HTTP_HOST} ^www\.ka-store\.co.uk [NC]
RewriteRule ^(.*)$ https://ka-store.co.uk/$1 [L,R=301]

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Post by uksitebuilder » Wed Dec 14, 2016 5:42 am

Seems a little messy

Backup that file and try replacing with the following

Code: Select all

Options +FollowSymlinks
Options -Indexes

<FilesMatch "\.(tpl|ini|log)">
Order deny,allow
Deny from all
</FilesMatch>

RewriteEngine On
RewriteBase /

RewriteCond %{SERVER_PORT} !=443
RewriteRule ^(.*)$ https://ka-store.co.uk/$1 [R=301,L]
RewriteCond %{HTTP_HOST} !^ka-store\.co\.uk$
RewriteRule ^(.*)$ https://ka-store.co.uk/$1 [R=301,L]

RewriteRule ^sitemap.xml$ index.php?route=feed/google_sitemap [L]
RewriteRule ^googlebase.xml$ index.php?route=feed/google_base [L]
RewriteRule ^download/(.*) /index.php?route=error/not_found [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !.*\.(ico|gif|jpg|jpeg|png|js|css)
RewriteRule ^([^?]*) index.php?_route_=$1 [L,QSA]

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Post by kgg.becks » Wed Dec 14, 2016 5:50 am

Done......but still doing that error. ???
The thing is if it was showing some error would be easier. With normal 404 page is not possible to track the problem :(

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Post by uksitebuilder » Wed Dec 14, 2016 5:53 am

Yah, 404 is unhelpful
I had a similar problem earlier today with a server that was running suPHP via .htaccess and it wasn't needed

Try removing the first line of that .htaccess file.

Failing that, you may need the assistance of your server host

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Post by kgg.becks » Wed Dec 14, 2016 5:57 am

Still the same...I will give them a shout to see if they can see more than me. I will keep you posted. Thanks for your help.

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Post by kgg.becks » Sun Dec 18, 2016 12:19 am

uksitebuilder...

As promosed to update you on my case .... I have fixed the problem. The problem was in the theme that I have choosen. As the theme was with loads of extensions included I suspect somewhere somthing was not working as it should be. And I didn't even need all of them. Now I'm using the default opencart theme and the website is working much faster and without any errors.

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Post by uksitebuilder » Sun Dec 18, 2016 12:21 am

Thanks for the update.

Can you advise what the theme was called please for future reference.

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Post by kgg.becks » Sun Dec 18, 2016 2:32 am

uksitebuilder wrote:Thanks for the update.

Can you advise what the theme was called please for future reference.
Yeah of course, SO Shoppy from Magentech

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