Post by eddierosenthal » Sat Oct 29, 2016 11:37 am

if an order has been deleted, or several, does installing the trash module help restore the orders, or is it for anything after its been installed?

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Post by OSWorX » Sat Oct 29, 2016 5:16 pm

Which module/extension your are referring??

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Post by eddierosenthal » Mon Oct 31, 2016 12:14 am

hi - i was reading about this module -
http://webkul.com/blog/opencart-trash/
and was wondering if it was effective for orders deleted BEFORE installing it.
I didn't review the oc database schema, but only in part - it doesn't seem to have historical record keeping,
so i imagine it wouldn't work for that. But i've been wrong before, so i thought it best to ask.
ed

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Post by cyclops12 » Mon Oct 31, 2016 12:39 am

Couldnt tell you if this will restore data deleted BEFORE you install this module but it does state it is for version 1.5 so it wouldnt work on 2. versions as is

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Post by eddierosenthal » Mon Oct 31, 2016 1:33 am

sorry that url was the first catch for the module - following thru i came across this for 2.x
https://www.opencart.com/index.php?rout ... arch=trash

and yeah the authors make it hard to contact so its impossible from just their marketing material what it really does.

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Post by OSWorX » Mon Oct 31, 2016 1:37 am

If the module is not installed, how will it know about deleted items?

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Post by eddierosenthal » Mon Oct 31, 2016 2:56 am

i think the best solution is to have a backup plan, something i did not have for the database. i am looking into automatic backups, seems there are a few nice ones out there. ordinarily i am in the wordpress world, where i have always a backup plan. in this case, i had a few manual sql backups, but fell short of the ideal.

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Post by OSWorX » Mon Oct 31, 2016 3:45 am

Why do you not tell the truth?

As it reads, you (or someone else) have deleted some orders.
Can happen, while it should not.

Deleted items can never be restored - IF there is no tool installed (or like in some CMS per standard changed/deleted items are stored extra to restore).

In your case, only a older database backup will help (the one before the deletion was made).

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Post by webkul » Fri May 10, 2019 1:55 am

eddierosenthal wrote:
Mon Oct 31, 2016 12:14 am
hi - i was reading about this module -
http://webkul.com/blog/opencart-trash/
and was wondering if it was effective for orders deleted BEFORE installing it.
I didn't review the oc database schema, but only in part - it doesn't seem to have historical record keeping,
so i imagine it wouldn't work for that. But i've been wrong before, so i thought it best to ask.
ed
Hello There,
Greetings for the day!
We would like to share that you will be only able to retrieve the orders that you have deleted after the module is installed not before it. If you still require any other information regarding the module then you can mail us at support@webkul.com
Thanks & Regards
Team Webkul

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