And when someone is mentioning cPanel you can be quite sure, that he is from the states (or in this case from CA).
But this is nothing more than the server administration, like WHM, Plesk or Confixx.
Some of the providers are using self deployed tools.
That analogy is not only 100% but 110% false. I have done countless custom coding that are located outside American continent even in Europe continent which either use Plesk or cPanel as their hosting platforms globally across many different domains. I do not know where you are digging your information but one thing, for sure, what you just stated above is definitely not based on any facts but rather self-improvisation without accurate experience.
It is general a problem if someone talks 'tech' and the other does not understand because he has not the knowledge.
That is the reason why there are specialists who know what to do.
Using and understanding the cPanel / Plesk platform does not require a 'tech' to be self-aware that this panel exists. These tools are already mentioned in several hosting plans provided by countless web hosts even before the customer decides to rent / purchase those plans. The cPanel / Plesk hosting tools are tools being used under renewed licenses which is rather marketing strategy than technical. According to your last statement, a cPanel / Plesk are meant for technical people to use which is entirely false as the distribution of its use under licensing subjects are rather meant to be sold and reliable for people who needs to apply simplistic tasks rather than coding into host consoles which THESE requires technical skills most definitely as it needs specialized people to use those consoles.
Has nothing to do if you are French or Chinese.
Which brings my point; no it does not since, again, the cPanel and Plesk panels are not only used in American continent but also provided under licensing terms towards other continents.
And in all of this server admin tools you should have a setting to enable the server logs (or protocols).
Incorrect. Shared hosting services may have this functionality limited with their hosting plans as it has been discussed on the forum multiple times already.
The result is a log you can read what is going on on your server.
And what is the reason why some things are not working.
If you have this log not enabled, ask OVH to help you further.
Not to discriminate anyone here but the English structure you're using here, even I don't understand what you're trying to explain here and I am a technical person, indeed.
Please, next time, make sure to bring the facts before you post such enquiries regarding hosting platform licensing plans.
Enough said.