Price Does Not Update When Option Is Over $1,000

OC 2.0.3.1

Product A has 3 options before you can ad to the cart.

Options:
1,000 - ($300)
5,000 - ($800)
100,000 - ($23,500)

When no option is selected, the price is $0

When the option "1,000 - ($300)" is selected, the price is updated to $300
When the option "5,000 - ($800)" is selected, the price is updated to $800
When the option "100,000 - ($23,500)" is selected, the price is updated to $23 It should show $23,500

Any prices above $999 are not being updated.

How can I fix this so when a customer selects an option over $999 for it to update the price correctly.

Thanks

What a extension you use to update price when option selected?

I think have 2 causes:
or you fill option in item card with comma (,) in cost - try fill without comma
or your extension works incorrectly and need to connect with his author

AlexDW wrote:What a extension you use to update price when option selected?

I think have 2 causes:
or you fill option in item card with comma (,) in cost - try fill without comma
or your extension works incorrectly and need to connect with his author

Hello Alex, thanks for your reply.

I cant find any extensions which assist the price update.

I have attached a picture of what my option field looks like.

BrandonBerner wrote:
Hello Alex, thanks for your reply.

I cant find any extensions which assist the price update.

I have attached a picture of what my option field looks like.

Like Alex said, try to remove all the commas (,) including the Options Value.

As a matter of fact, just don't use commas anywhere....

Burt65 wrote:

BrandonBerner wrote:
Hello Alex, thanks for your reply.

I cant find any extensions which assist the price update.

I have attached a picture of what my option field looks like.

Like Alex said, try to remove all the commas (,) including the Options Value.

As a matter of fact, just don't use commas anywhere....

Oh haha, now I feel stupid. I was looking under the Price section, not the Option Value section! Thanks Alex and Burt65

Burt65 wrote:

BrandonBerner wrote:
Hello Alex, thanks for your reply.

I cant find any extensions which assist the price update.

I have attached a picture of what my option field looks like.

Like Alex said, try to remove all the commas (,) including the Options Value.

As a matter of fact, just don't use commas anywhere....

AHHHHH! The problem continues.

I have removed the commas and its still showing the incorrect price when its above $999

A link to your shop would help.

You can set a single product price for any amount above 999?

i2Paq wrote:A link to your shop would help.

You can set a single product price for any amount above 999?

Yes Single Product price displays above 999.

Only options with price variations cause this problem.


http://SMB.UpTImePC.com

Click any product that has the word (Custom) at the end of the name. Those products contain options with a variable price.

Is this a additional mod that updates the price when an option is chosen?

i2Paq wrote:Is this a additional mod that updates the price when an option is chosen?

I disabled all VQ Mods, refreshed, and Its still not showing any pricing over $999 correctly.

Hello Brandon I just had a look at your site.

When I select the product "HQ Instagram Likes (Custom)" it did show the price as 0 and select an option as "Please Select"

So far so good.

Now when I select the option of 250000 the price listed in your option is of 9,999.98 CAD and Opencart does change the price to 9.

If I select the option of 500000 the price listed in your option is of 1,599.98 and Opencart does change the price to 1.

Do you see the pattern? Opencart still only show you what ever number is after the comma. I know that you have said that you did remove all the commas, but:

1) there are still some commas somewhere either in the option, or + - Option Prices

2) the comma are now in the database under oc_product_option_value and you will have to check and remove them manually if any are there.

You can also try to delete the product and re-added it, but you definitely have a comma problem in your Opencart

Cheers

Burt65 wrote:Hello Brandon I just had a look at your site.

When I select the product "HQ Instagram Likes (Custom)" it did show the price as 0 and select an option as "Please Select"

So far so good.

Now when I select the option of 250000 the price listed in your option is of 9,999.98 CAD and Opencart does change the price to 9.

If I select the option of 500000 the price listed in your option is of 1,599.98 and Opencart does change the price to 1.

Do you see the pattern? Opencart still only show you what ever number is after the comma. I know that you have said that you did remove all the commas, but:

1) there are still some commas somewhere either in the option, or + - Option Prices

2) the comma are now in the database under oc_product_option_value and you will have to check and remove them manually if any are there.

You can also try to delete the product and re-added it, but you definitely have a comma problem in your Opencart

Cheers

Thanks for all the time you have spent looking into this problem!

1) I have made sure there are no commas under any section of "HQ Instagram Likes (Custom)" in the options tab.
2) I am going to check the database now to see if I can find the comma.

I added a new product called Test. I created a new option called Test Option, and set 3 price variations without commas. I still see the price not displaying correctly. You can view this test product here: http://smb.uptimepc.com/index.php?route ... uct_id=426

Burt65 wrote:Hello Brandon I just had a look at your site.

When I select the product "HQ Instagram Likes (Custom)" it did show the price as 0 and select an option as "Please Select"

So far so good.

Now when I select the option of 250000 the price listed in your option is of 9,999.98 CAD and Opencart does change the price to 9.

If I select the option of 500000 the price listed in your option is of 1,599.98 and Opencart does change the price to 1.

Do you see the pattern? Opencart still only show you what ever number is after the comma. I know that you have said that you did remove all the commas, but:

1) there are still some commas somewhere either in the option, or + - Option Prices

2) the comma are now in the database under oc_product_option_value and you will have to check and remove them manually if any are there.

You can also try to delete the product and re-added it, but you definitely have a comma problem in your Opencart

Cheers

Is there allowed to be commas for the Option Name? or is that not allowed either?

Example:
Option Name: Please select one, or more of the options below
Option 1 - 1000
Option 2 - 3000

Your price updater does not calculate with real price, but gets some text from page ...
Price is displayed with settings from language ( thousands_ and decimal_point )

How about:

Instead of "Please select one, or more of the options below"

"Please choose from the options below"

Why make it longer than necessary...

Burt65 wrote:How about:

Instead of "Please select one, or more of the options below"

"Please choose from the options below"

Why make it longer than necessary...

This was just an example. Is it ok to use a comma in the Option Name? or does this cause database problems also?


Here is a real example of an Option Name on my site: Enter Your Accounts Url, Link, or Username For Service #1

Have you by any chance modify the product.tpl and maybe add some code that does modify the decimal place in options?

also note what pprmkr mentioned to you above regarding the language possibility

After this you are on your own...

BrandonBerner wrote:

i2Paq wrote:Is this a additional mod that updates the price when an option is chosen?

I disabled all VQ Mods, refreshed, and Its still not showing any pricing over $999 correctly.

But your additional Price Updater us still active as OC does NOT have this automatic updater when an option is chosen.

Did you contact the creator of that mod?

pprmkr wrote:

Code: Select all

newPriceValue = newPriceValue.substring(position1, position2);
                        if (newPriceValue.indexOf('.') == -1)
                        {
                            newPriceValue = "0";
                        }
                        if (finalPriceValue.indexOf('.') == -1)
                        {
                            finalPriceValue = "0";
                        }
                        finalPriceValue = parseFloat(finalPriceValue) + parseFloat(newPriceValue);
                        finalPriceValue = finalPriceValue.toFixed(2);

Your price updater does not calculate with real price, but gets some text from page ...
Price is displayed with settings from language ( thousands_ and decimal_point )

This is begging to go way over my head. I am very eager to fix this problem. I had a customer who purchased a service from a drop down menu for $6,099, and he thought it was only $6 (due to the price updating problem). Now after I completed the service, he opened a dispute with PayPal, and PayPal has refunded him $6,093 (and I only received $6 for a $6,099 service!). Although the service did not cost me $6,099, it still costed me a fortune. I now have to confirm with my customers before the service starts that they are aware of the price, so this does not happen again.

So far I can see 3 possible solutions from reading this post.
1. What Burt65 said regarding Remove all commas from Option Values.
2. What you ppmkr have said, which does not compute with my brain
3. What i2Paq said regarding an additional Price Updater and a mod. Which I also dont understand.

Would you be able to send me step by step instructions?

I understand you all have other posts to answer also, so im willing to get whatever I can, and completely understand if you choose not write these instructions.

i2Paq wrote:

BrandonBerner wrote:

i2Paq wrote:Is this a additional mod that updates the price when an option is chosen?

I disabled all VQ Mods, refreshed, and Its still not showing any pricing over $999 correctly.

But your additional Price Updater us still active as OC does NOT have this automatic updater when an option is chosen.

Did you contact the creator of that mod?

I am having a hard time understanding what you are asking. I disabled all VQMods and the price still did not display correctly.

Would you be able to send me step by step instructions?

I understand you all have other posts to answer also, so im willing to get whatever I can, and completely understand if you choose not write these instructions.