Paypal Adaptive issue

Hi
Installed this from Waabay and all is up and running. EXCEPT

When someone purchases a product from a vendor account, the money goes directly to them as it is supposed to.

However, there is no information at all in the vendor account as to where to send the product, nor in the admin account.

There is simply a useless order number that matches nothing on both admin and the vendor account, that's it.

And then when logged into the account that you purchased the product from there is no record, states you have never purchased anything ??

Anyone else had this issue ? Have emailed Waabay but getting anywhere with them response wise is slow to say the least !