Email Confirmation

Hi Guys,
(I think) Im having a problem with my email confirmation, the following is what the customer receives after checkout confirmation:

Thank you for your interest in MYSITE Online Store Products. Your order has been received and will be dealt with as quickly as possible.

Order ID: #4851B-A1C61-F8342
Invoice: http://www.mysite.com/webstore/index.ph ... 1C61-F8342

What i am trying to do it when the customer receives his/her confirmation it will email banking details. if they have chosen bank deposit.

Also can anyone tell me what the difference is between email_thanks and email_message?

This is what is contained in my checkout_confirm.php file

Code: Select all

$_['email_subject']          = 'Order ID #%s';
$_['email_greeting']         = 'Dear %s,';
$_['email_thanks']           = 'Thank you for your interest in %s Products. Your order with details below has been received. Thank you.';
$_['email_order']            = '<b>Order ID:</b> #%s';
$_['email_invoice']          = '<b>Invoice:</b> <a href="%s">%s</a>';
$_['email_date']             = '<b>Date Ordered:</b> %s';
$_['email_email']            = 'E-Mail';
$_['email_telephone']        = 'Telephone';
$_['email_fax']              = 'Fax';
$_['email_shipping_address'] = 'Shipping Address';
$_['email_shipping_method']  = 'Shipping Method';
$_['email_payment_address']  = 'Payment Address';
$_['email_payment_method']   = 'Payment Method';
$_['email_comment']          = 'Your Order Comments';
$_['email_thanks_again']     = 'Thanks again for choosing %s.';  
$_['email_product']          = 'Product';  
$_['email_model']            = 'Model';  
$_['email_quantity']         = 'Quantity';  
$_['email_price']            = 'Unit Price';  
$_['email_total']            = 'Total';
$_['email_message']          = 'Thank you for your interest in %s Products. Your order has been received and will be dealt with as quickly as possible.' . "\n\n" . 
                               'Order ID: #%s' . "\n" . 
                               'Invoice: %s ' . "\n";
                               'Date Ordered: %s' . "\n\n";
                               'The comments for your order are:' . "\n\n" . '%s' . "\n\n";
                               'Please reply to this email if you have any questions.' . "\n\n";
							   'If you selected to pay via Bank Deposit, account details are below:' . "\n";
							   'Account Name: My Company' . "\n";
							   'BSB: 000-000' . "\n";
							   'Account: 123456' . "\n";
							   'Note: The items will be sent as soon as payment has been received.' . "\n";
							   
$_['error_coupon']           = 'Error: Coupon is either invalid, expired or reached its usage limit!';	
$_['error_product']          = 'Error: You don\'t have any products in your shopping cart that this coupon can be used with!';			

Any assistance would be fantastic.
-Dave

If you are developing on a windows platform, download yourself a copy of notepad++. It is free and it has a "search in files" function that you will find most useful in answering this question and others like it when they come up. It searches from the start location, through subfolders too.

sorry bruce, not quite sure how this is going to help, maybe i wasnt clear enough in the original message.

The confirmation email only sends with the following fields:
$_['email_thanks']          = 'Thank you for your interest in %s Products. Your order with details below has been received. Thank you.';
$_['email_order']            = 'Order ID: #%s';
$_['email_invoice']          = 'Invoice: %s';

Should alot more info not be sent out in the email? or does it have to be 'turned on' somewhere?

there are 2 things sent with the order email

a text version -- what you posted above

and the html version

Luvz2drv wrote: there are 2 things sent with the order email

a text version -- what you posted above

and the html version

Ok, im still really confused, could you please elaborate?

not realy..  email as a standard can be send in 1 of 2 ways  HTML or Plain Text

open cart sends both.

Read catalog\controller\checkout_confirm.php really carefully.

the html part of the email message is built with an html template in the same way as other displayed pages.
the text part of the email message is built from the language file email_message string.
you should now be able to add your extra info to the html template from the controller similar to and add values near the $payment_method in the template file

The values in the email_text are created by $language->get by replacing each %s in the email_message string with the 2nd, 3rd... parameters in positional order. You can put %s where you want to add extra data and pass it via a new parameter.

eg above:
The 1st  %s is replaced by $config->get('config_store')
The 2nd %s is replaced by $order->getReference()
etc

good luck

Cheers Bruce,
Just to get it straight what your telling me i need to do is manually add the options from catalog\language\english\controller\checkout_confirm.php into the catalog\controller\checkout_confirm.php

Is that correct?


-edit-
I AM SO CONFUSSED! :p

Well Im an idiot!
All the info was being displayed fine, problem was i use squirrelmail set to read in plain text... once i viewed in html everything was there.

Thanks For all your help guys!

bruce wrote: If you are developing on a windows platform, download yourself a copy of notepad++. It is free and it has a "search in files" function that you will find most useful in answering this question and others like it when they come up. It searches from the start location, through subfolders too.

Mate I gotta thank you for suggesting this program, just spent an hour trying to solve a problem this little beauty fixed in about 20seconds.

Cheers

I am working on an email_template class that will allow you to create templates just like information pages and customize actions so that for any given action (purchase made, user registered), you can specify which template to use. I will keep you guys posted and will add to contributions once complete.

lev wrote: I am working on an email_template class that will allow you to create templates just like information pages and customize actions so that for any given action (purchase made, user registered), you can specify which template to use. I will keep you guys posted and will add to contributions once complete.

Great Lev...

I think it would help a lot of people, including me...         

Looooooking forward to it...