Marketing > Mail not working

Hi all,

I am new to the forums and new to Opencart, I am very impressed with its capabilities and only have on issue with it at this time.

I am testing our the Marketing capabilities and tried to use the "Mail" component under "Marketing".

The form is using the following settings:

From: default
To: All newsletter subscribers (I am the only on in this group)
Subject/Message: Random test like content.

When I click the "Send" button, I get no response to the click at all. No errors, no message saying processing etc. I just click it and nothing happens.

I have tried this under just Mail and SMTP with no resolve.

technical details are:

Opencart 2.2.0.0
Browser: Chrome Version 48.0.2564.116 (64-bit) / Also tried Firefox 44.0
Operating system: OSX

Fresh install of Opencart.

Thanks in advance
JT

Please first make sure following:

1) You're on LIVE SERVER and not on localhost
2) Email settings are correct under MAIL tab in SETTINGS
3) You receive emails using CONTACT US form of the store

Mostly, these are incorrect email settings that cause problems. If you're able to receive emails from CONTACT US page, then make sure ERROR LOG is enabled in store SETTINGS (It's enabled by default though).

After that try sending marketing email and check error log if it records something. If no error is recorded, please share the behaviour of the page.

You must setting Email before, you can view here:
viewtopic.php?t=52199

Thanks for the quick reply. I will look in to that in the morning.

Cheers
John

I posted this earlier, hope it could helpful.

"Alright, I managed to fix it. Mail Protocol, just does not work, for whatever reason. But mine is working with SMTP Protocol. I am using godaddy smtpout.secureserver.net. Here is my setting:

Mail Protocol: SMTP
Mail Parameters: -fservice@frishops.ca
SMTP Hostname: smtpout.secureserver.net
SMTP Username: service@frishops.ca
SMTP Port: 80 (25 didn't work, 465 didn't work)
SMTP Timeout: 5
"



Vince
www.frishops.ca

first right click on screen and inspect go to console tab if this error accoure
Uncaught TypeError: $(...).code is not a function
at send (index.php?route=marketing/contact&token=6R5YRIilVOIkoj3R6nhq5V2Qza9Npxys:439)
at HTMLButtonElement.onclick (index.php?route=marketing/contact&token=6R5YRIilVOIkoj3R6nhq5V2Qza9Npxys:257)
then open this file admin\view\template\marketing\contact.tpl and scroll down where this code:
$('textarea[name=\'message\']').val($('#input-message').code());
replace this code with $('textarea[name=\'message\']').val();
its working for me