Post by JoaniesGifts » Sat Mar 14, 2015 9:34 pm

Hi All,
I've relaunched my website using :-
  • Opencart 2.0.0.1
    Journal Theme 2.0
    PageCache by Jay Gilford
    Sitemap by UkSiteBuilder
Still lots to do, but I welcome any feedback for the shop to help in terms usability, speed and search engine rankings :)

http://www.joaniesgifts.co.uk

Best Wishes,
Joan

Thoughtful Gifts by Joanie's Gifts - The Thought Counts...


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Post by digitalhelper » Sun Mar 15, 2015 9:19 pm

Good afternoon.

I have just click on your website link and it's come up with a hosting page?

Cheers,
Doug

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Post by JoaniesGifts » Sun Mar 15, 2015 10:03 pm

Hi thanks Doug
Can't believe the timing but just after I posted this my host has accidentally deleted some components from the Plesk admin panel on the server (whatever that means).
If it's not back today I'll be moving hosts.

If anyone has any UK recommendations for good VPS servers (not webfusion) then let me know :-(

Best wishes
Joan

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Post by digitalhelper » Tue Mar 17, 2015 6:01 am

Hi,

I see that you have your website online. I am sorry I can not recommend any UK VPS as I have never had one.

I have a quick look at your website it's nice and clean but the biggest thing that is glaring from your website is the lack of contact details. Only a email address no other contact details. No phone number or at least a address. I would be very wary about purchasing from a website with no contact details but a email. Also in the UK its law if you are selling online to have a address.

Will have a look in more detail a little later just my two cents.

Cheers,
Doug

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Post by JoaniesGifts » Tue Mar 17, 2015 7:21 am

Thanks Doug - glad you liked the site style and yes a relief that my host fixed the issue (long story).

I do have a custom contacts page but I see its gone from my latest theme update.
I'll get that added back in -you're right it's important.

Regarding phone, we found that 90% of the phone calls were from agencies trying to sell services but you're right, it could be off putting to a customer not to have it there..

Thanks for your honest feedback.

Do you have a shop?

Best
Joan

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Post by digitalhelper » Wed Mar 18, 2015 5:01 am

I know that hosting issues can bring the end to a business. I always say it's not the problems that arise its how people deal with them.

I am sorry to hear that your custom contact page has gone with the update but I would be it something to get sorted ASAP.

I know you might be getting 90% cold calls but is there not away to stop them as you don't know how many more orders you will get even if they don't call. But feel more happy to purchase because of it?

I have run a range of website including store. But nothing open at the moment.

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Post by JoaniesGifts » Thu Mar 19, 2015 6:24 pm

OK phone number back on the website.
Sadly within minutes i received calls from companies trying to sell me VOIP but hopefully it will build trust too with actual customers :-)

Do you have any more insights you could share about the store you used to run? Anything you'd do differently if you launched another one?

Anyone else have any tips, lessons learned etc ?
Any tips regarding Opencart and search engine rankings (especially as Adwords seems so expensive these days)

I'm also interested to learn if there are any mods out there supporting 2.0.0.1 Opencart that :-

- have a faster checkout process and work with the journal theme
- allow a gift wrap option at checkout
- allow for the ability to add category based or bulk discounts.

Kind Regards,
Joan

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Post by labeshops » Thu Mar 19, 2015 8:07 pm

Congrats on getting your store relauched. It looks great!

Two little things I noticed:

1. Your slideshow fills the entire top half of the page and since it has "Enter Shop" as the text in it, it makes it feel like just a portal page to your actual store. People might not realize to scroll down to see your categories and other information on your home page. And since the slideshow banners link to certain categories, they may miss the other things you have to offer. You might want to change the text to "Shop Now", "Shop Asian Gifts" "Shop for Kids" or something else.

2. I only looked at a few products at random, but none of the ones I looked at stated the size of the item. Like the Money Pot banks...how big are they? Maybe I just happened to choose ones without them, but that is the question I get most, even when I do have sizes in my descriptions! lol

Running Opencart v3.0.3.9 with multi-stores and the default template from https://www.labeshops.com which has links to all my stores.


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Post by JoaniesGifts » Tue Mar 31, 2015 6:43 pm

Hi sorry for the slow reply.

Thank you very much - I worked really hard on the design so glad you like it 8)

Your two points are interesting actually, as the "enter shop" label on the header banner was actually a test i was running to see if more customers would click on the banner if I added the "enter shop" label. I found i had a MUCH higher click through rate when i added the label but agree with your analysis that it makes the shop look like it could be a separate site. Perhaps I should rename i...

To your second point, yes I agree with you that the sizes are important lol :-) No idea why I didn't add them thinking about it but when you're a small shop like me with limited resources/time it's easy to forget some obvious things hehe.. I will start adding them going forwards and get some of our older items updated (probably wont have time to do all of them).

Do you have a shop i could take a look at? Do you have any more learning from your experiences?

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Post by labeshops » Tue Mar 31, 2015 9:56 pm

My stores are in my signature :) Well some of them - the rest are linked from "Our stores" link on labeshops.com

Running Opencart v3.0.3.9 with multi-stores and the default template from https://www.labeshops.com which has links to all my stores.


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Post by JoaniesGifts » Tue Mar 31, 2015 10:03 pm

Ahh couldn't see the signatures from my phone - will take a look from home.

How are they in terms of Google ranking? Any learns? Is opencart a good platform in terms of ranking (assuming you have good content)

Joan

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Post by digitalhelper » Mon May 18, 2015 2:54 am

Good Evening,

I see that you are also based in Basingstoke and using VOIPfone. They are a great company. I have used them for a long time.

I only noticed this due to using 01256 533 number.

If you are selling in the UK you still need a address. If you want me to recommend some virtual offices in Basingstoke. Then please drop me a PM.

Cheers,
Doug

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