customs duties & taxes

I have been searching for an answer to this problem I am having and hope someone has a suggestion for an extension or solution.

Our store (www.soffiab.com) is based in the USA. We also wish to ship to other countries like the UK, but of course, these counties have import duties and taxes that must be paid in addition to the international shipping.

A potential solution is to let the customer deal with the additional duties and taxes after it lands in the customers country, but we are trying to make this a very customer friendly experience. As such, we wish to charge the customer up front for the additional duties and fees so there is less hassle for the customer in getting their product.

One potential way way I have of dealing with this is to use a "coupon code" with a negative value, but this requires the customer to put in the right code for their international location and is not very elegant.

Does anyone know of an extension or another method we can use so when a customer is in an international location we can automatically charge them the customers duties and fees?

Thank you in advance for your thoughts and input.

Bob

Any luck yet Bob?
This is what we are looking for as well.

Do you already know the fee calculation you'll need for the duties/taxes? If so, you could use Formula-Based Fee/Discount to add a location-specific fee, that would automatically appear for customers in those areas. It can restrict charges by total, weight, volume, and more, so if you already know your calculation it should work for you.

If you don't, though, as I mentioned to basspro in another thread, I'm not aware of any service that will calculate the duties/taxes for you. If you have a history of orders you can probably look back at them and model/estimate what the fees will be, but if you're brand new in your area it may take some time before you have an idea of what to charge.

Thanks Jonathan. This looks very close to what I am looking for and will be buying it.

Out of curiosity, are there any plans to increase the number of countries that can be included in the formula-based rules?

Best regards,

Bob

The Geo Zone rules are based on your geo zones. You can add more in System > Localisation > Geo Zones.