Post by mckstu » Wed Feb 11, 2015 7:35 pm

Hi

Hoping someone can help...ive installed stripe pay gateway...and used a test credit card to test the integration. Once i click "process" It loads....and then just stops and nothing happens on the page....but the email confirmation is sent of product purchase,

If i click "process" again ....the page then goes to the success page and the cart is emptied.... it completes the purchase

Cant seem to see any issue in chrome developer...

argh!...wish id used wordpress ...it. just. works.
can anyone shed some light....?


cheers

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Post by jker » Thu Feb 12, 2015 7:48 pm

Try different browsers

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Post by mckstu » Mon Feb 16, 2015 7:15 am

Okay so tried IE...

It just reloads the page...but i notice that the page seems contain insecure items....could that be the cause?

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Post by Johnathan » Wed Feb 18, 2015 12:21 am

If the checkout is hanging at "Please Wait", then it's usually an error that is occurring during the order confirmation process, and not within the extension. Take a look at your System > Error Log, and look for errors related to order.php (indicating a mod you've installed is causing an error during order confirmation), mail.php (indicating incorrect mail settings), or PAYMENTMETHOD.php (indicating an error within the payment method extension you are using).

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Post by mckstu » Wed Feb 18, 2015 6:38 am

thanks Johnathon for answering my query with some constructive troubleshooting steps...much appreciated..ill report back with how i go.

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