Post by talonz » Tue Sep 09, 2014 1:02 am

Hi all

I have my weight based shipping set as follows:

0.19:2.45,0.2:2.99,1.0:4.99,1.5:8,99,1.8:9,99, 999999:35.00

For all products I have in the store it works fine except one which happens to be my heaviest at 1.6kg
I thought the 1.8:9.99 would charge the shipping at 9.99 but all I get is the error message

"Warning: No Shipping options are available. Please contact us for assistance!"

As All other products work fine, im at a loss to understand what I could have missed, just wondered if anybody could shed any light on this please?

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Post by Johnathan » Tue Sep 09, 2014 2:52 am

You've missed a comma in your rates. This one is wrong:

1.5:8,99

If you fix that and make the price with a period, it should fix your issue.

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Post by talonz » Tue Sep 09, 2014 3:09 am

Thank you so much.

I have been looking at this problem since Friday and cannot believe I missed something so simple. That has now fixed it.

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