Post by spdavis » Thu Jul 31, 2014 12:19 pm

We are all familiar with the LINKS tab of a product. It's here we can assign our products to the relevant Categories and can add additional images to a products page, via the Related Products (autocomplete) section on the same links page.

This was (for me) working fine till.. well dunno..!! ?? I am in the middle of uploading new stock and this section of the site, is low on my list right now. But that section did grab my attention a while back when trying to to use this feature and instead of being able to search by SKU, I was made to write a book (product name) to search by.

It's during a much needed coffee break did I venture to look at that section to remind myself of what 'exactly' needing doing. As you do when crossing off a list.. !!

Now if I enter anything into the Related product search box, nothing happens !!

My list of of jobs ticked, tell me I changed the drop down values of the view products on page. (non-related sections of code)
Installed vQmod to list manufacture and links to categories on Admin products list page. (again using no related code)

So far I am able (at a guess) assume the 'Link' page used to set up products into categories is located in /admin/model/catalog - product.php. But; I have no idea in truth if I am even remotely right, or even it's the correct place to be looking..

My point being, that related product input function has stopped. Does anybody know of why this might happen? How to maybe fix it? I'm using OC 1.5.4

Thanks to whom ever puts time in my behalf..

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Post by victorj » Thu Jul 31, 2014 3:40 pm

related products is located under tab links.
at least the way it is supoost to work is you start typing first letters of product name and you should a dropdown with product to choose from.
once selected, the product added should apear in the box below, similar to assigning a product tp a category.

if thats not happening, ypu would have to asume that something is broken in the files of your admin.

if product apear in the box below, but are not shown in front of site, it might be a template related problem.
i had it once with a custom theme, it worked out that in theme cotrol panel there was a switch where i could select different product tabs on or off, switching it on solved the problem.

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Post by spdavis » Fri Aug 01, 2014 9:31 am

Thanks for the input victorj..

Yes, I am of the thinking its admin based issue.. Something busted at some point... The theme I am using is default, so any and all mods are local, but none have been admin side !!

So this is confusing...

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