Post by opencartusr001 » Fri May 31, 2013 4:11 pm

Hi there

I have set up a OpenCart site but am experiencing some issues..

I have the Weight based shipping module enable but upon checkout receive the error "Warning: No Shipping options are available. Please contact us for assistance!" on the normal checkout page.

However, when I go to the cart page (index.php?route=checkout/cart) and click on "Estimate Shipping & Taxes" it works perfectly.

I have the shipping rates as "0.9:22.00, 1:35.00, 2:40.00" and the items in my cart weigh 1.02KG which would be 40.
The address to check out with is in a country that is set up in Shipping > Weight Based Shipping and System > Localization > GeoZones and Countries.

What can the problem be?

Thank you in advance for any help!


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Post by Johnathan » Sat Jun 01, 2013 8:31 am

I don't believe I've heard of this occurring on a default installation. Have you installed any extensions or made any modifications to the checkout process? That's the only reason why I can think of that it would be different from the shipping estimator.

If you're able to, I would try re-installing from a fresh installation (or upgrading to the latest version) to see whether that fixes the issue.

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