Post by jackquake » Sun May 19, 2013 1:14 am

Upgraded from version 1.5.3.1 and followed the following steps:

Post any upgrade script errors problems in the forums
After upgrade, clear any cookies in your browser to avoid getting token errors.
Load the admin page & press Ctrl+F5 twice to force the browser to update the css changes.
Goto Admin -> Users -> User Groups and Edit the Top Adminstrator group. Check All boxes.
Goto Admin and Edit the main System Settings. Update all fields and click save, even if nothing changed.
Load the store front & press Ctrl+F5 twice to force the browser to update the css changes.

Front page will not load at www.feetpeople.com (forwards to www.feetpeoplestore.com/cart). Just shows a blank screen.

There were no errors during the upgrade process.
No errors in the error log.

Before reverting to restoring from backup, does anyone have any ideas on things to check?

Thank you in advance,
JQ

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Post by MarketInSG » Sun May 19, 2013 8:35 am

turn on error display to show your error. ensure you have upgraded all mods. that will do the trick. It's usually a php error that's why it's blank


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Post by jackquake » Mon May 20, 2013 12:55 am

Thank you for the suggestion. Had to revert from backup--will try again later.

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Post by Kevster » Fri May 24, 2013 12:58 am

Hi

Did you manage to fix this issue? I am having same problem

Cheers

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Post by cwswebdesign » Fri May 24, 2013 8:44 am

jackquake wrote:Upgraded from version 1.5.3.1 and followed the following steps:

Post any upgrade script errors problems in the forums
After upgrade, clear any cookies in your browser to avoid getting token errors.
Load the admin page & press Ctrl+F5 twice to force the browser to update the css changes.
Goto Admin -> Users -> User Groups and Edit the Top Adminstrator group. Check All boxes.
Goto Admin and Edit the main System Settings. Update all fields and click save, even if nothing changed.
Load the store front & press Ctrl+F5 twice to force the browser to update the css changes.

Front page will not load at http://www.feetpeople.com (forwards to http://www.feetpeoplestore.com/cart). Just shows a blank screen.

There were no errors during the upgrade process.
No errors in the error log.

Before reverting to restoring from backup, does anyone have any ideas on things to check?

Thank you in advance,
JQ

If the URL is forwarding, then there is a redirect line in the .htaccess or you have your config files messed up a bit. Once you're to /cart, the store look fine.

DL

This account is inactive. Look for us under the name 'EvolveWebHosting' and contact us under that username.

Thanks!


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Post by cwswebdesign » Sat May 25, 2013 7:54 am

Just solved all of Kevster's upgrade issues.

DL

This account is inactive. Look for us under the name 'EvolveWebHosting' and contact us under that username.

Thanks!


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