Post by keg » Thu Nov 29, 2012 1:34 am

Having an issue with new orders not showing up in the dashboard. They are being filtered into "Missing Orders" and the status is canceled. The customers cards are charged successfully within Authorize. I've searched around for a fixes, I went in and added in a MD5 Hash (even though its not required) I also tried this guys fix....

https://github.com/opencart/opencart/issues/212

And it did work, order showed up in the dashboard but was not the same order id that was emailed to me, thought that was weird. So I went in and low and behold it was in the "missing orders". Changed the status of the order and it shows up in the dashboard but now I have duplicate orders. Reverted back the authorize module edit and tried another test order, does show up but is filtered into the missing orders section. I get an confirmation email about my inital order but when I change the order status and select notify customer I do not receive and email. Any help would be appreciated since its a pain in the ass to filter new orders that are showing up missing when I should not have to do so.

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Post by keg » Tue Dec 11, 2012 5:58 am

Anyone have any suggestions?? ???

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Post by keg » Fri Dec 14, 2012 1:37 am

meow..

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Post by keg » Thu Dec 27, 2012 3:49 am

so no one else is having this issue?????????????????

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Post by victorj » Thu Dec 27, 2012 5:46 am

this is discusses numerous times.
the way your payment gateway back reporting is not configured properly instead of succes or payment recieved it translates to canceled resulting in the wrong status

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Post by keg » Sat Mar 16, 2013 1:28 am

Is there any links to how its supposed to be set up? Never had this issue before and used Authorize numerous times.

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Post by wearyourdesign » Wed Mar 27, 2013 1:48 am

Has anyone found a fix for this? I"m having the same issue.

Using authorize.net the payment goes thru, I get an email from them for the payment, but nothing about the order itself from opencart. It filters into the missing orders file.


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Post by butte » Wed Mar 27, 2013 5:15 am

Search "missing orders" for "About 1,350 results (0.22 seconds)" at
http://www.google.com/search?q=%22missi ... encart.com . . .

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