Post by hebiki » Thu Dec 06, 2012 12:39 pm

What is the turn around time for mods reviewing a purchased extension? I purchased an extension and it was "labeled fraudulent (sp?)" and in My Account it states that it's being reviewed.

How long does it usually take to review these types of situations? Thank you for your help in advance.

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Post by ecoleman » Thu Dec 06, 2012 5:47 pm

I don't think it's mods that review this. I'm pretty sure it's a Paypal thing.

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Post by Johnathan » Thu Dec 06, 2012 9:09 pm

The OpenCart team reviews orders that are possibly fraudulent. They usually can do this within 24 hours, but please have patience.

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Post by ottawaffr » Tue Apr 02, 2013 10:18 pm

It's garbage!!!

So after spending days going through and reviewing JUNK extensions I decide on one I'd like to buy using the largest pay portal in the world and it requires review????

The best thing about that purchase is that if I don't receive it timely Paypal will gladly return my payment.

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Post by MarketInSG » Wed Apr 03, 2013 1:16 pm

it is to stop fraudulent purchases with fake cards or paypal. Even if you cancel your payment from paypal, it is going to take you 24 hours.


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