Post by t556 » Sun Aug 26, 2012 9:20 pm

I'm interested in a "follow up" extension. The purpose of the extension is to automatically send customized emails to buyers based upon certain actions. Here are a couple examples.

3 hours after order is placed, an personalized email is sent that thanks the customer for the order and says that we'll be processing it in the next few days.

3 days after an order has been marked as "shipped" the customer receives an email customized with his name and other order details to see if he has any questions, make sure he is happy with the order, and ask him to review your product.

60 days after the order was marked as shipped, the customer receives a personalized email followup.

I had this capability with an extension called "follow up" on UberCart for drupal a few years ago and it really brought my customer service to a new level.

The mod must utilize VQ mod, allow you to personalize the email with order details, allow order status updates to trigger emails, and allow for time delay from those triggers to send the email.

Thanks!
Clay
Last edited by Johnathan on Sun Aug 26, 2012 10:13 pm, edited 1 time in total.
Reason: Moved topic to Commercial Support forum

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Post by pedro1993 » Mon Aug 27, 2012 10:25 pm

I am sending you a PM just now :)

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Post by rokcarl » Fri Sep 07, 2012 2:10 am

I am also interested in this. Can you tell me more about it?

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Post by paulfeakins » Fri Sep 07, 2012 5:21 pm

Have also sent a PM :)

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Post by rokcarl » Fri Sep 07, 2012 6:20 pm

My inbox is empty :-/...

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Post by paulfeakins » Fri Sep 07, 2012 6:30 pm

haha, I PMed the OP - would you be able to email info@antropy.co.uk so we have you email address and would be able to get back to you that way?

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Post by rokcarl » Fri Sep 07, 2012 7:02 pm

Sent...

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