Contact E-Mail problem

Hello there.

I have a problem. When a customer want to use the standard contact form, i got a problem. The E-Mail comes to me but has no text in there. I tested for myself. I can write everything in the contact form and it doenst come to me.

The crazy thing is, always my imprint is in the mail.

1, Why is no text included that the customer wrote?
2. Why is always my imprint text in the mail?
3. The problem is only in the contact mail. Product order mail works fine.
4. When i cant read the questions or problems of my customers, this is a big problem.

Can anyone help me pls? thanks

edit: close pls i fixed it