Post by acugraph » Sat Jun 30, 2012 5:45 pm

Hi,
I am hoping someone can shed some light on this problem. I am running OC 1.5.2.1 and I have 7 stores set up using Multi Stores. I have received 2 orders from the latest store that we added. We also plan to add a lot more stores in the future.

I receive notification of the order, Payment is processed correctly, I can see the client and the products purchased in her account under Sales>Customers>Customers

But for some reason the orders do not appear in the list of sales orders for the store so we cannot process them.

Also when I use the Store Filter option I can only see 6 of the stores and not the latest one we added.

I hope someone can help me figure this out because the information is definitely there.
Last edited by acugraph on Wed Jul 04, 2012 2:12 am, edited 2 times in total.

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Post by labeshops » Sat Jun 30, 2012 8:29 pm

sounds like you did something wrong when you added that 7th store (unless the order are showing up under "missing orders"?). Make sure you included the / at the end of its url in settings - I know that's the one I've forgotten the most lol

Running Opencart v3.0.3.9 with multi-stores and the default template from https://www.labeshops.com which has links to all my stores.


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Post by acugraph » Sun Jul 01, 2012 12:05 am

Hi, thanks for your input.
The store is fully functioning as a Multi Store. Customers can create accounts and place orders. I can log into the store as the customer and see the order history. So there is something else that is going on. I have checked missing orders etc and they arent there.
The config that I used is the exact same on as all my other stores so I am a bit flummoxed!

All suggestions welcome!

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Post by acugraph » Wed Jul 04, 2012 2:13 am

We found that it was a problem with a conflicting extension and not OC.

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