Post by bmsupplies » Mon May 14, 2012 5:19 pm

Opencart Version 1.5.2.1

Im having a weird thing happen?

Weve only recently moved over to opencart and using worlpay as an IPP, during testing all has been fine, transactions have gone right, items and customers have been logged and all relevent emails have been sent etc .

We decided to run the site live as a trial over the weekend, however Ive recieved a number of orders that have been proccessed in worldpay but not in the site itself. this means I have no indication that an orders has been placed or what items have been ordered. Im having to contact the customer to find out what these are? ???

Has any one else had this problem of come accross it before?

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Post by inactiveaccount9912 » Mon May 14, 2012 5:41 pm

Before you solve your problem, in admin go to sales > orders and filter them by missing orders. You should be able to see them there.

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Post by bmsupplies » Mon May 14, 2012 6:32 pm

Great thanks!!! Ive found the missing orders.

Also managed to fix above, the payment response URL in worldpay was incorrect and missing a character.....doh!

thanks againg

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