Why Won't My Options Load in the Admin?!

Post by MiszF3m » Tue May 08, 2012 6:40 am

Using OpenCart 1.5.2.1

I've noticed that in my options in the back office won't load. In the Catalog >> Options, they LIST and show over there, but when I go to add them on a product, they don't load. The dropdown menu that should have the option in it, remains blank and small, like it doesn't load

PLEASE HELP!!

Post by mc49285 » Tue May 08, 2012 9:52 am

Post by MiszF3m » Tue May 08, 2012 9:57 am

Yes MC,

I've set it up twice before. The options are listed and enabled in the Catalog area but they still don't load when I go to add them to a product.

Post by mc49285 » Tue May 08, 2012 10:39 am

Post by MiszF3m » Tue May 08, 2012 10:45 am

MC,

Yes that''s what I was doing but the option I've put in the Catalog area with the extras (for example, small, med, large, etc.) but when I go to place it ON a product, EXACTLY as you mentioned, the drop down that would have the options (small, med, large) do NOT load. It stays like this:

Untitled-1.png (9.15 KiB) Viewed 2785 times

Here's my Catalog >> Options area (I have 5 different options):

Untitled-2.png (8.97 KiB) Viewed 2784 times

Post by mc49285 » Tue May 08, 2012 10:54 am

Post by MiszF3m » Tue May 08, 2012 11:00 am

What I posted (1st picture) is AFTER I've clicked "add option value." Any other time I've done this, I took the same steps and the options that I've implemented in the catalog will load in that first drop down menu and I can select WHICH one I need for that product. It currently doesn't allow me to do so

Post by mc49285 » Tue May 08, 2012 7:45 pm

Post by MiszF3m » Tue May 08, 2012 8:08 pm

MC,

I checked the log and it was saying there was a bad something on the header.tpl on a certain line so I just uploaded a new header.tpl file and now I DON'T get the error, but it still doesn't work

Post by mc49285 » Tue May 08, 2012 9:19 pm

Post by MiszF3m » Tue May 08, 2012 9:28 pm

mc49285 wrote:How many options do you have named 'size'? It is possible to have many options with the same name.

This is about all I have. Beyond this is refreshing files whose names I don't know exactly, or manually altering the db to assign the values.

For the sake of clarity, which are true:

Size works with other products.
Other options work on this product.
Size does not work with any product.
No options work with this product.

------

No options work with ANY product.
Even when I go in and just look at ones that I'm not changing, they're blank as well.

Post by mc49285 » Tue May 08, 2012 10:03 pm

Post by MiszF3m » Tue May 08, 2012 10:15 pm

Post by MiszF3m » Tue May 08, 2012 10:33 pm

mc49285 wrote:Okay then, not a single option issue, not a single product issue. The solution is thus to refresh the files, what files is the question.

Try refreshing ../store/admin/controller/catalog/option.php. Beyond that I am lost as to what would cause this.

WELLLLL.....I tried BOTH ways and apparently that doesn't work either

Post by exforme » Fri May 25, 2012 5:07 pm

Post by rph » Sat May 26, 2012 1:28 am

-Ryan

Post by thelangeroom » Wed Jul 04, 2012 8:27 am