Post by bmsupplies » Thu May 03, 2012 10:10 pm

I am receiving this error while trying to access my administration panel:

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Warning: require_once(/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/system/startup.php) [function.require-once]: failed to open stream: No such file or directory in /var/www/vhosts/bmsupplies.co.uk/httpdocs/admin/index.php on line 15

Fatal error: require_once() [function.require]: Failed opening required '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/system/startup.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/vhosts/bmsupplies.co.uk/httpdocs/admin/index.php on line 15
Help?

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Post by Avvici » Thu May 03, 2012 10:12 pm

is this a fresh install? Looks like you have a path issue. Check to make sure your admin/config.php paths are correct.

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Post by bmsupplies » Thu May 03, 2012 10:15 pm

Admin Config Links:

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<?php
	// HTTP
	define('HTTP_SERVER', 'http://www.bmsupplies.co.uk/');
	define('HTTP_CATALOG', 'http://www.bmsupplies.co.uk/image/');
	define('HTTP_IMAGE', 'http://www.bmsupplies.co.uk/shop/image/');

	// HTTPS
	define('HTTPS_SERVER', 'http://bmsupplies.co.uk/shop/admin/');
	define('HTTPS_IMAGE', 'http://bmsupplies.co.uk/shop/image/');

	// DIR
	define('DIR_APPLICATION', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/admin/');
	define('DIR_SYSTEM', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/system/');
	define('DIR_DATABASE', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/system/database/');
	define('DIR_LANGUAGE', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/admin/language/');
	define('DIR_TEMPLATE', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/admin/view/template/');
	define('DIR_CONFIG', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/system/config/');
	define('DIR_IMAGE', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/image/');
	define('DIR_CACHE', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/system/cache/');
	define('DIR_DOWNLOAD', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/download/');
	define('DIR_LOGS', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/system/logs/');
	define('DIR_CATALOG', '/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/catalog/');

	// DB
	define('DB_DRIVER', 'mysql');
	define('DB_HOSTNAME', 'localhost');
	define('DB_USERNAME', 'user');
	define('DB_PASSWORD', 'password');
	define('DB_DATABASE', 'bm_data');
	define('DB_PREFIX', '');
	?>

Admin Directory: http://bmsupplies.co.uk/admin/directory.php

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Post by Avvici » Thu May 03, 2012 10:35 pm

My friend, your paths look a little suspicious.
'/var/www/vhosts/bmsupplies.co.uk/httpdocs/shop/system/config/'
Did you install this using the installer?

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Post by bmsupplies » Thu May 03, 2012 10:44 pm

What installer?

And we are running plesk not cpanel.

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