Post by Jointly » Fri Mar 30, 2012 4:20 pm

Suddenly our site loads in about 30 seconds.
This happened over one night when we were not doing anything with the homepage.
Sometimes it comes at the "best" hours around 18.00-19.00 and can go on for hours.

Our host have done all changes possible.
Why has this happened?

I am using shoppica on a Open Cart 1.5.1.3.

Help!

New member

Posts

Joined
Tue Aug 02, 2011 1:45 am

Post by MarketInSG » Fri Mar 30, 2012 5:51 pm

1. Shoppica's theme is nice on the outside but messy on the inside
2. You have a lot of products?
3. There's some extension in the store that can reduce page load time.


User avatar
Guru Member

Posts

Joined
Wed Nov 16, 2011 11:53 am
Location - Singapore

Post by Jointly » Fri Mar 30, 2012 6:13 pm

If shoppica is the problem, or the amount of products, or one extension, why did it happen without us doing anything on the website?

Is that really possible?

New member

Posts

Joined
Tue Aug 02, 2011 1:45 am

Post by MarketInSG » Fri Mar 30, 2012 8:19 pm

If you really didn't do anything, it means you are on shared hosting. Then it can't be helped.


User avatar
Guru Member

Posts

Joined
Wed Nov 16, 2011 11:53 am
Location - Singapore

Post by Jointly » Sat Mar 31, 2012 2:11 am

We have a dedicated server and we opened a test site www.mydomain.com/test and it loaded very fast!
Then we looked at other shoppica websites, for example the source code. Our source code loads within 30 seconds and theirs loaded in 1-3 seconds.

Any ideas how to locate the problem?

New member

Posts

Joined
Tue Aug 02, 2011 1:45 am

Post by rph » Sat Mar 31, 2012 4:14 am

Try webpagetest.org. If you have a high time to first byte then it's something server side. If it's a high load time then it's some element on your page.

-Ryan


rph
Expert Member

Posts

Joined
Fri Jan 08, 2010 5:05 am
Location - Lincoln, Nebraska

Post by Jointly » Sat Mar 31, 2012 8:02 pm

Time to first byte is 30 seconds? Beyond that everything looks fast!

New member

Posts

Joined
Tue Aug 02, 2011 1:45 am

User avatar
Guru Member

Posts

Joined
Wed Nov 16, 2011 11:53 am
Location - Singapore
Who is online

Users browsing this forum: Amazon [Bot] and 59 guests