I feel that Open Cart has come a long way but one feature that it is really lacking that is a feature that the Magento platform offers, it allows you to mark an order a shipped and then allow you to select the carrier and add tracking information and send the customer an automated email with a link that will allow the customer to track their package.
This is a big feature for me and I think a lot of other E Commerce retailers one of the reasons that as my site expands will need and if not then I will have to switch unfortunately to the slower bloated Magento ecommerce software
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