Post by ravikanth1988 » Tue Sep 20, 2011 12:08 am

Hello,
The following is my site. www.ecofriendlydiwali.com
I only have the following tabs
* Dashboard
* Catalog
* System
* Help

The following tabs are missing
Extensions
Sales
Reports

The dashboard does not show statistics or latest 10 orders or overview. I am totally new to the site. The site has been transferred from buydiwalicrackers.com to ecofriendlydiwali.com
Please help me solve the problem

Ravikanth

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Post by uksitebuilder » Tue Sep 20, 2011 12:15 am

check System User groups make sure all items are ticked/checked for top administrator

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Post by ravikanth1988 » Tue Sep 20, 2011 7:59 pm

Hey Simon,
Can you also point me to the place where I have to tick these items. I am completely new to this.

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Post by uksitebuilder » Tue Sep 20, 2011 9:17 pm

System - User Groups

edit the Top Administrator Group

You should see two section, all of which should have ticks next to everything

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Post by ravikanth1988 » Wed Sep 21, 2011 8:55 pm

Hello Samuel,
I am assuming I have to do this from the adminstration panel.
The systems tab has only two drop downs - 1) Settings 2)Users.
I could not find anything named User groups.
In Users there is only one user named adminstration. I did not find any thing where I can tick.

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Post by uksitebuilder » Wed Sep 21, 2011 9:35 pm

If this is a new installation, it seems that some of the files did not upload correctly.

Please re-upload the whole admin folder apart from admin/config.php

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Post by ravikanth1988 » Wed Sep 21, 2011 10:46 pm

Hello Simon,
I tried upgrading. I ended up with this error http://www.ecofriendlydiwali.com/index.php
I have made a back up though :)

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Post by uksitebuilder » Wed Sep 21, 2011 10:49 pm

Then you didn't follow the steps in the upgrade instructions correctly.

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Post by ravikanth1988 » Wed Sep 21, 2011 11:48 pm

This time I got it back to the old state. I uploaded just the admin folder like you said. The site itself is working fine but www.ecofriendlydiwali.com/admin is showing a internal server error. i checked the permissions of all the files. They are set to 755 for folders. I dont know what is happening with this. I am probably asking too many questions :(

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Post by uksitebuilder » Thu Sep 22, 2011 12:17 am

check your server error logs for the exact error message

Do you have an .htaccess file in your admin folder ?

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Post by ravikanth1988 » Fri Sep 23, 2011 12:54 am

Hello Simon,
If I give you the login details, can youake a look at it and let me know the exact problem? I reverted back to the old site.

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Post by ravikanth1988 » Fri Sep 23, 2011 1:03 am

Hello Simon,
I have attached a screen shot of the back end of my store. Please see if that gives any hints of the problem

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A screen shot of the backend of the site.


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Post by hbg » Tue Jan 17, 2012 7:58 am

Thanks Simon. You just solved a problem for me.

Opencart Version 1.5.1.3
https://www.opencart.homebrewinn.com.au/shop/


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