Post by badplayer » Thu Jul 07, 2011 3:35 pm

Hi Guys - Please Help!

I know this topic has been spoken about before in previous versions but I seem to be having a really weird problem.

I did a fresh install v1.5.0.5 and can upload images absolutely no problem on my system (XP) regardless of browser, works a treat.

However my client said he was having problems, so I had a look and sure enough nothing happens! We tried both on Windows Vista and Windows 7 but once you select the image required nothing happens not even the loading spinner.

I even tried on the demo site and that didn't work either.

Surely all server settings are fine as my system has no problem - Is it just a Vista/Windows 7 problem - It seems like it.

Please Help as we're supposed to launch this shop ASAP.

Many Thanks.

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Post by marcelwoo » Tue Jul 12, 2011 5:17 am

it seems this happened to me. Did you use the "&" character in your folder name or image file name? I guess it is in the folder name. If so, when you click that folder in the image manager, you will only get a blank page in the right column of the manager.

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Post by merry » Tue Jul 12, 2011 9:31 am

marcelwoo wrote:it seems this happened to me. Did you use the "&" character in your folder name or image file name? I guess it is in the folder name. If so, when you click that folder in the image manager, you will only get a blank page in the right column of the manager.
Yes good idea Marcel, any punctuation or spaces in an image or folder name could be a problem.

On the PC side, all I can think of is User Account Controls being set to "Training Wheels" so his computer won't let him upload anything.

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Post by badplayer » Tue Jul 12, 2011 6:54 pm

Thanks for your replies but it's not down to characters - Think it's simply down to the Safari browser.

I've now borrowed his laptop and got it working all apart from Safari (which is the browser he uses).

Seems the image uploader just freezes with Safari even on the demo site?

Any Ideas?

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Post by merry » Tue Jul 12, 2011 7:13 pm

badplayer wrote:Thanks for your replies but it's not down to characters - Think it's simply down to the Safari browser.

I've now borrowed his laptop and got it working all apart from Safari (which is the browser he uses).

Seems the image uploader just freezes with Safari even on the demo site?

Any Ideas?
Choking on symbols is a common issue for Macs (OSX), but I'm not a Mac person and I don't know a solution. I don't know if FireFox on Mac would help, it seems not, but I'd at least rule that out.

Kerry

Most answers are from my OpenCart 1.5 User Manual CURRENT TO 1.5.5.1 and includes free updates.
FREE HELP! 60-page user guide with OpenCart Admin Menu Cheatsheet, Install Guide & 30 Minute QuickStart Guide: http://showmeguides.com/


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