Post by JLeuty » Mon May 16, 2011 10:16 pm

I set up my store using OpenCart and have upgraded to 1.4.9.4. The site is at www.gellite.com/store I am using the ModernStore theme but I was told about the issue before I installed the theme so I don't think that is the problem.

The issue that I am running into is people getting to the checkout and not getting a payment method. I have paypal standard set up as the only option. I have tested using multiple computers, multiple browsers, and even mac vs pc and I have never been able get the issue. The first times that people were telling me this I just assumed it was someone that missed the selection button, but the most recent one was a tech support person for amazon, so I am believing that it is an actual issue. At this point, if we could just bypass the payment selection option screen as I am only planning on using paypal anyway if that would help.

Any thoughts or recommendations on how to trouble shoot this, or what would be causing it?

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Post by phonepartsusa » Tue Aug 23, 2011 12:26 pm

I have just received the same complaint. I have paypal standard set up also

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Post by phonepartsusa » Wed Aug 24, 2011 4:40 am

Ive had my 2nd complaint today with the payment options not showing up.

Yesterday i changed the "paypal" to "PayPal (Credit Card Payments & Paypal Transfers)" in catalog/language/english/payment/pp_standard.php

I heard the complaint for the first time yersterday and i have one again today.

The customer was using google chrome and internet explorer. I logged in as the customer(login/pass)and the payment options should up. After which i informed the customer to login again and check. Then, it worked for them.

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Post by phonepartsusa » Wed Aug 24, 2011 4:40 am

Any reason as to why it wasnt showing up?

Thank you in advance

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Post by phonepartsusa » Wed Aug 24, 2011 4:44 am

I also installed a vqmod for coupon code in payment options yesterday. I have taken that out. So, lets see if that was causing the problem.

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