Hey guys - the order email seems to be composed in multipart format. I'm having a little issue with some email clients that don't render the email correctly and some of the details of the order don't show up.
My question: How can i get all of the data that is included in the HTML email to be sent via plain text? Other ideas to make sure all details come through for any client?
Thanks
Kevin
I must say that if an email can't render it, the problem is with the mail client.
The mail client is NOT RFC compatible and as such rendered useless.
What mail client are you having problems with?
What version of OpenCart are you using?
The mail client is NOT RFC compatible and as such rendered useless.
What mail client are you having problems with?
What version of OpenCart are you using?
You are very likely correct. The email client in question is AtMail, provided via my ISP. The emails display correctly using Gmail, Thunderbird, etc. I was just wondering if I could get OpenCart to send all the information text only - so that when crappy clients like my ISP recieve the email, at least our customers would see the detail information. Here's an example of the email when displayed correctly.
Here's what the email shows up like in the webmail client. As you can see, the detail information captured is not coming across in the webmail.(player name, birthdate, etc)..but I think I'm capturing correctly with OpenCart as it works with Gmail, Thunderbird, etc.
You will notice that I'm using text boxes as options configured on the product page using a post from this forum - and it's working great - just seem to have this issue with this one client. I've contacted the ISP - but they're not much help.
Any thoughts are appreciated. I have a work around which is to configure another email client for the shop admin - my concern lies in wondering if other clients will be affected as well.
Thanks,
Kevin
Code: Select all
Dear Joe ,
Thank you for your interest in The SHSOC Online Store Products. Your order (whose details are listed below) has been received.
Order ID: #496BF-0ED57-01847
Date Ordered: Monday 12th January 2009
Invoice: http://sylvanhillsbaseball.com/ocart/index.php?controller=account_invoice&reference=496BF-0ED57-01847
E-Mail
joe.blow@anywhere.com
Telephone
501-123-4567
Payment Method
Cash On Delivery Payment Address
Joe
Blow
123 anywhere lane
North Little Rock
Arkansas
United States
Product Model Quantity Unit Price Total
Baseball Registration
� - [Player Name: little bob blow
� - [Birthdate (xx/xx/xx): 02/11/1999
� - [Age on April 30th: 10
� - [Address Street: 123 anywhere lane
� - [Address City: north little rock
� - [Address Zip: 72116
� - [Mothers Name: jennifer blow
� - [Mom Home Phone: 501123456
� - [Mom Work Phone: 501123456
� - [Mom Cell Phone: 501123456
� - [Fathers Name: joe blow
� - [Dad Home Phone: 501123456
� - [Dad Work Phone: 501123456
� - [Dad Cell Phone: 501123456
� - Uniform Shirt Size: Youth Large (14-16)
� - Uniform Pant Size: Youth Extra Large
� - Coach: I want to Head Coach 101 1 $100.00 $100.00
Subtotal: $100.00
Total: $100.00
Please visit our website at Sylvan Hills Sherwood Optimist Club for tryout times and dates.
If you have any questions, please call the office at 501.835.5583. Thanks again for choosing The SHSOC Online Store.Here's what the email shows up like in the webmail client. As you can see, the detail information captured is not coming across in the webmail.(player name, birthdate, etc)..but I think I'm capturing correctly with OpenCart as it works with Gmail, Thunderbird, etc.
Code: Select all
Dear Joe ,
Thank you for your interest in The SHSOC Online Store Products. Your order (whose details are listed below) has been received.
Order ID: #496BF-0ED57-01847
Date Ordered: Monday 12th January 2009
Invoice: http://sylvanhillsbaseball.com/ocart/index.php?controller=account_invoice&reference=496BF-0ED57-01847
E-Mail
joe.blow@anywhere.com
Telephone
501-123-4567
Payment Method
Cash On Delivery Payment Address
Joe
Blow
123 anywhere lane
North Little Rock
Arkansas
United States
Product Model Quantity Unit Price Total
Baseball Registration
101 1 $100.00 $100.00
Subtotal: $100.00
Total: $100.00
Please visit our website at Sylvan Hills Sherwood Optimist Club for tryout times and dates.
If you have any questions, please call the office at 501.835.5583. Thanks again for choosing The SHSOC Online Store.
You will notice that I'm using text boxes as options configured on the product page using a post from this forum - and it's working great - just seem to have this issue with this one client. I've contacted the ISP - but they're not much help.
Any thoughts are appreciated. I have a work around which is to configure another email client for the shop admin - my concern lies in wondering if other clients will be affected as well.
Thanks,
Kevin
OpenCart can be changed to send text only, but it's not that simple unless you understand what you're doing.
I don't really want to explain how to achieve it when opencart isn't even the problem here.
I don't really want to explain how to achieve it when opencart isn't even the problem here.
Also- if you don't mind giving some guidance or overview on how to change OC to include all information in the text section of the message - I could give it a try. I'm fairly new to PHP, but have been coding C and Perl for years. I'm learning he structure of Open Cart slowly and have made several other mods.
Thanks
Kevin
Thanks
Kevin
Well i know in the library/cart/order.php file there is:
I know we support the text-only email there. So to force it I guess could be changed to:
(not tested)
That is for orders, do the same for account create
Code: Select all
if ($this->config->get('config_email_send') ) {
$this->mail->setTo($this->data['email']);
$this->mail->setFrom($this->config->get('config_email'));
$this->mail->setSender($this->config->get('config_store'));
$this->mail->setSubject($this->data['email_subject']);
$this->mail->setText($this->data['email_text']);
$this->mail->setHtml(html_entity_decode($this->data['email_html']));
$this->mail->send();
}Code: Select all
if ($this->config->get('config_email_send') ) {
$this->mail->setTo($this->data['email']);
$this->mail->setFrom($this->config->get('config_email'));
$this->mail->setSender($this->config->get('config_store'));
$this->mail->setSubject($this->data['email_subject']);
$this->mail->setText($this->data['email_text']);
[color=red]$this->mail->setHtml($this->data['email_text']);[/color]
$this->mail->send();
}(not tested)
That is for orders, do the same for account create
Just remove the setHtml line.
However, I can't remember if it still sends it as a multipart message or not, regardless. Try it.
However, I can't remember if it still sends it as a multipart message or not, regardless. Try it.
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