Post by TheLunchboxstore » Thu Jan 20, 2011 9:52 pm

Version 1.4.9.3

running locally on localhost via XAMPP

I backed up files using Admin - system - back & saved sql file

Successfully upgraded to new version & restored files from backup

All settings & products restored successfully except no original product images or logo show in either shop preview or in image manager

Image manager does have test images visible but again non of these visible in shop preview

Am able to load images into image manager but again these won't show on shop preview

Any help gratefully received.

New member

Posts

Joined
Thu Jan 20, 2011 9:41 pm

Post by JAY6390 » Thu Jan 20, 2011 10:09 pm

The backup/restore is for the database only, the images are not part of the backup, hence the file being an SQL (database structured query language) file. If you've not made a backup of the images you will have to upload them again. You can upload them quicker using FTP if you have a copy locally

Image


User avatar
Guru Member

Posts

Joined
Wed May 26, 2010 11:47 pm
Location - United Kingdom

Post by TheLunchboxstore » Thu Jan 20, 2011 10:13 pm

Thanks for quick response I was thinking that might be the case

However i've uploaded an image into image manager & can see it in image manager but it won't load to products or show on shop preview?

New member

Posts

Joined
Thu Jan 20, 2011 9:41 pm

Post by JAY6390 » Thu Jan 20, 2011 10:26 pm

If that's the case you've not set your folder permissions correctly by the sounds of it

Image


User avatar
Guru Member

Posts

Joined
Wed May 26, 2010 11:47 pm
Location - United Kingdom

Post by TheLunchboxstore » Thu Jan 20, 2011 10:45 pm

Thanks again have sorted product image problem

Could you remind me where how I put in my own logo had done it successfully before

New member

Posts

Joined
Thu Jan 20, 2011 9:41 pm

Post by JAY6390 » Thu Jan 20, 2011 10:47 pm

SYSTEM > SETTINGS
go to the image tab

Image


User avatar
Guru Member

Posts

Joined
Wed May 26, 2010 11:47 pm
Location - United Kingdom

Post by TheLunchboxstore » Thu Jan 20, 2011 10:59 pm

Thanks once again for your help all back to pre backup state

New member

Posts

Joined
Thu Jan 20, 2011 9:41 pm

Post by JAY6390 » Thu Jan 20, 2011 11:02 pm

No problem :)

Image


User avatar
Guru Member

Posts

Joined
Wed May 26, 2010 11:47 pm
Location - United Kingdom
Who is online

Users browsing this forum: No registered users and 16 guests