Yet another blank image manager - sorry :(

Post by stonerisefarm » Tue Nov 16, 2010 11:13 am

Hi guys,

First, thank you heaps for such a great shop (v1.4.9.1) I so want to use it that I have been days trying to solve this - the typical "Image manager can create dirs & files, will display dirs but no files in them".

I have checked everything I could find in hundreds of posts here over the last few days:
- permissions all ok except on /image/cache/data (0755); when I delete it via php script (because opencart created it and I'm not the owner on the server), opencart re-creates it with perms 0755. I change it to 0777 and still no go. All other perms set as Daniel says on the image/ structure to 0777.
- deleted browser caches, cookies, temp files, everything, tried firefox 5.3.9 instead of IE8, image manager no go.
- multiple downloads o 1.4.9.1 zip and extractions of them and re-installs in case of corrupt files, image manager no go
- ensuring my images can open properly in case of corruption, images all fine, image manager no go
- shop is completely SSL, catalog & admin
I am currently getting around this (to try to get my shop going) by ftp-ing the files into the right dirs then using phpMyAdmin to change the appropriate records in "<prefix>settings"(store logo) and "<prefix>product_image" db tables.

If you want to work on this with me (maybe it's different to others?) I will gladly email you any config info etc. you need

Thanks & Regards,
Chris.

Post by stonerisefarm » Thu Nov 18, 2010 7:42 pm

Post by celestial » Fri Nov 19, 2010 3:31 am

Celestial - Martín Abel Rosales
WhatsApp: 50671482211
Email: martinrosales2012@hotmail.com
Skype: martin.abel.rosales
San José , Costa Rica

Post by stonerisefarm » Fri Nov 19, 2010 1:15 pm

"You dont need phpMyAdmin. In products admin you find your images." ?

If that's so, how do you choose an image to associate with a product? I can see only two ways: Image Manager (which, unfirtunately, does not work for me), or phpMyAdmin to edit the product record directly.

Please correct me if I'm mistaken

Post by celestial » Sat Nov 20, 2010 3:46 am

Celestial - Martín Abel Rosales
WhatsApp: 50671482211
Email: martinrosales2012@hotmail.com
Skype: martin.abel.rosales
San José , Costa Rica

Post by Moggin » Sat Nov 20, 2010 4:57 am

Post by FlexiHost » Sun Nov 21, 2010 4:41 am

FlexiHost NZ http://www.flexihost.co.nz

Post by stonerisefarm » Mon Nov 22, 2010 1:43 pm

celestial,

1. upgraded to 1.4.9.2, still no go
2. same code as you have given

Moggin,

1. nothing in error logs
2. no small images - minimum 500 x 500 except for the standard small ones that came with the product
2a. All my images are, for simplicity, loaded into <store root>/image/data - none display when image manager opens, or upon refresh
3. On demo site, image manager works beautifully!
4. Yes. I even made sure the dual install was on http (as my real shop is all https) and still no go

FlexiHost.

Downloaded entire <store root>/image structure, all images within it are readable by Windows Photo Gallery, so I guess no corruption there


Thanks very much all for your suggestions - I reckon you guys are stoical for trying to nut this out

Post by Moggin » Wed Nov 24, 2010 1:16 am

Oh well; at least we have narrowed it down. It's weird that there are no errors in the log.

If a default install shows a blank image manager, and all files have been uploaded, something must be amiss on the server.

I can only think of 1) permissions, which you've already checked; 2) a setting on the server that is off, that should be on; 3) something else

You could run a phpinfo file but - like asking a question in a foreign language - the skill lies in interpreting the answer. It would need a PHP guru to make full sense of it

Post by theclownoftightness » Sat Nov 27, 2010 9:01 am

Post by Lao » Sat Nov 27, 2010 6:45 pm

I'm using Open Cart 1.5.4.1 on http://www.importpieseauto.ro

Post by stonerisefarm » Wed Dec 01, 2010 1:12 pm

Hi theclownoftightness,

That did the trick! Specifically:
looking back at all I had done, the only thing I had not tried was creating the <shop root>/image/cache/data folder myself - I was letting the server create it, and, even after changing permissions on it myself (via php script as the server user) it would not work. Creating the folder myself was the key to it - thanks for that

Lao,

Your web server itself (as user "www" or similar) will currently own the dir which is why you are not allowed to delete it - use a simple php script like this:

<?php

rmdir('<path to dir>');
echo 'done';

?>
for example <path to dir> = /usr/home/../../../domain.com/shop/image/cache/data

put it in a file e.g. name.php

upload the file to your server via ftp

run the file via web browser url e.g. www.domain.com/name.php

check for "done, check for no dir

when you access the url, it is the server running the script so it can delete the dir as it owns it

Post by glolar » Fri Dec 03, 2010 9:32 pm

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Post by Moggin » Sat Dec 04, 2010 4:19 am

Post by glolar » Sat Dec 04, 2010 4:52 am

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Post by Moggin » Sat Dec 04, 2010 6:42 am

Post by glolar » Sat Dec 04, 2010 9:27 am

Moggin,

Yeah, I had to enable cURL when I set up XAMPP also.

Thanks for the link on the data transfer task. That will save me a ton of research time.

I too am a "Jack of All Trades" type (master of only a few , so I have to learn as I go also.

I am hoping someone else will have the answer to my Image Manager problem. I might decide to do a completely new install, but I've done a lot of work setting up the products already, so I'll have to think about it. Hey, can I use the transfer instructions you mentioned to transfer my data so far to another database locally?

Thanks again for all the help. I love this OpenCart! As with anything else, though, there are always obstacles to overcome!

Increase Your Child's I.Q.
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Post by glolar » Sun Dec 05, 2010 12:44 am

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Post by Moggin » Sun Dec 05, 2010 1:23 am

Hi GloLar, I have been reading the other thread and it looks like corrupt images really are playing havoc with your installation. So I'll follow the other thread as the research continues...

Post by glolar » Wed Dec 22, 2010 1:59 am

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