Post by webmastah » Sun Sep 26, 2010 8:21 pm

Hello every one!!!

I am a bit of concerned about the whole extensions experience. Currently, you cannot see any information about the people who have bought an extension to you. This, from a publisher point of view, is a huge problem, as you cannot inform your customers of possible updates/fixes of the products they have bought. Besides, how can you tell if a person who is asking for support is, actually, a real customer or not?

I feel like this should be possible and would result in a better customer/publisher experience.

On the other hand, it seems like some features needs a bit of a fixing as:

- You cannot delete a previously published extension. Why?
- Also, you do not receive any notification when someone posts a comment about your extension, even if you check the option to do so. At least for me, it is not working at all.

This said, I would like to thank the OC Dev Team for the whole system. You guys are doing a brilliant job, so please welcome my comments as improvement suggestions and not as complains at all.

Cheers!
David - Opencarter.com

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Post by i2Paq » Sun Sep 26, 2010 11:26 pm

Although this is a feature request it is a feature request for the OpenCart.com.

I will move it to the appropriate part of the forum.

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Post by creativa » Wed Oct 06, 2010 8:11 am

webmastah wrote: On the other hand, it seems like some features needs a bit of a fixing as:

- You cannot delete a previously published extension. Why?
- Also, you do not receive any notification when someone posts a comment about your extension, even if you check the option to do so. At least for me, it is not working at all.
I agree. What happens if for example, someone request in purchase buyout any theme?

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