Paypal holding for review? Not recording sale?

Ok so I am using Opencart 1.4.8b with the new PayPal mod. I just got a sale but PayPal has held it for review for 24 hours. I have used PayPal for years and never seen this before. It says they are checking the validity of the payment for whatever reason. Payment status is "under review". Regardless, the sale did not record in open cart. Any ideas?

Sorry I just noticed I posted this in the wrong section, mods please move this to support, thanks!

You are getting scammed under the new paypal rules. I got hit with one of these too. Paypal reversed the transaction and the customer got his download already and I got screwed. The order did save for me tho and then updated to reversal as expected. Do you have any messages in debug system log?

This is a physical product so nothing has been sent. There are no messages. The payment is being held so paypal can review the validity of the payment. It went to the success page because my tracking pixel fired, but the purchase was not recorded in Opencart.

me says impossiblay. But if you have debug mode on you should see something

ahh debug mode was disabled. i just enabled it. ill keep you posted to see if they approve that sale. can i manually add the order without doing it through mysql?

Switch to no status filter on the order page and find it there, then change the status to "pending" or something

Update: The payment was approved by PayPal and cleared. Upon clearing, the order was added to the opencart admin approximately 24 hours after the original order.

That's a bit odd, I've only ever seen PP hold funds when selling through ebay before

What's more odd is that Paypal actually favored on the side of the seller. I can't think of one time I've ever won a dispute with paypal or credit card merchant, regardless of hard proof and documentation.

Paypal used to hold funds with ebay quite frequently for me, always got the money eventually

**cough cough Alertpay's awesome cough cough** Paypal sucks cough cough**

Seriously though, back when I did use PayPal, the same thing happened to me. Someone paid me, and the payment was under review for 5 full business days before they released it to me. Also, the first time I tried to use my PayPal debit card, they limited my account because I was overseas and it threw up a flag. I had to spend time with their lovely customer service department (not!) to get everything working again.

HTMLCSSNoob wrote:**cough cough Alertpay's awesome cough cough** Paypal sucks cough cough**

Seriously though, back when I did use PayPal, the same thing happened to me. Someone paid me, and the payment was under review for 5 full business days before they released it to me. Also, the first time I tried to use my PayPal debit card, they limited my account because I was overseas and it threw up a flag. I had to spend time with their lovely customer service department (not!) to get everything working again.

I remember when AlertPay first came out. They looked like they used Paypals Exact template but didn't suck, so I thought they were going to save the day from paypal and shut paypal down. Unfortunately that didnt happen. But yes AlertPay is what paypal should have been. A neutral payment system that doesn't stick their nose into shit that is none of their business and has no effect on them. AlertPay all the way!

Qphoria wrote:

HTMLCSSNoob wrote:**cough cough Alertpay's awesome cough cough** Paypal sucks cough cough**

Seriously though, back when I did use PayPal, the same thing happened to me. Someone paid me, and the payment was under review for 5 full business days before they released it to me. Also, the first time I tried to use my PayPal debit card, they limited my account because I was overseas and it threw up a flag. I had to spend time with their lovely customer service department (not!) to get everything working again.

I remember when AlertPay first came out. They looked like they used Paypals Exact template but didn't suck, so I thought they were going to save the day from paypal and shut paypal down. Unfortunately that didnt happen. But yes AlertPay is what paypal should have been. A neutral payment system that doesn't stick their nose into shit that is none of their business and has no effect on them. AlertPay all the way!

LOL, does that mean we can get itemized lists on the checkout page now???
I know i've been asking this one forever, but seriously, I wouldn't mind contributing some money to get this done, unless there are plans to include it for free in the next version of opencart...Even then, if the next version is gonna be out in 6 months, I think I'd rather give someone money to add itemized list now. I'm so impatient.

LOL, does that mean we can get itemized lists on the checkout page now???

what do you mean by itemized list?

what is being itemized?

thanks

scanreg wrote:

LOL, does that mean we can get itemized lists on the checkout page now???

what do you mean by itemized list?

what is being itemized?

thanks

I mean that when a customer checks out using Alertpay, the item name and description are not pulling through to Alertpay's checkout page. As of now it only shows the store name and invoice number. I just think it would look so much more professional if it would show each item's name and description, you know, the way PayPal does.

LOL, i've been mentioning this one for awhile now but have been getting the silent treatment.....But c'est la vie, I know everyone is busy getting OpenCart 1.5 prepared, and I would rather they focus on that at the moment. Just hoping one day it comes around.