Re: Missing Order OC-3.0.3.2
I am still struggling with this one. I have now installed First data for another client. So i now have 2 websites using first data and all go into missing orders. Worldpay and paypal all work perfectly. Is there a bug with the first data extension, is there a paid/supported version of the extension ...
Jump to post- Fri Apr 22, 2022 6:31 pm
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Re: Missing Order OC-3.0.3.2
So since the last post. I spoke to my host, who looked at the issue and said First Data could be blocked in the server firewall. If you can provide the IP's they'd be connecting from we can check this. So i went off to speak with First Data who eventually gave me 14 IP's. We added them all to the se...
Jump to post- Wed Apr 13, 2022 2:05 pm
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Re: Missing Order OC-3.0.3.2
I have checked all files and this only appears once - route=extension/payment/firstdata/notify 193.178.55.182 - - [23/Mar/2022:07:08:17 +0000] "GET /favicon.ico HTTP/1.1" 404 607899 "OUR-URL/index.php?route=extension/payment/firstdata/notify" "Mozilla/5.0 (Windows NT 10.0; W...
Jump to post- Sat Mar 26, 2022 3:17 pm
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Re: Missing Order OC-3.0.3.2
I have it. So not sure what i'm looking for or if to upload the file here. But i see 1 instance of first data 193.178.55.182 - - [25/Mar/2022:17:11:52 +0000] "GET /admin/index.php?route=marketplace/modification&user_token=yQRv1pA4brKglfr66ctN6Q1f1GvwU1l7 HTTP/1.1" 200 3909 "OUR-UR...
Jump to post- Sat Mar 26, 2022 1:45 am
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Re: Missing Order OC-3.0.3.2
Sorry not sure which logs i should be looking for. Outside public_html directory i see a directory called access-logs but that's empty. Error log also empty.
Jump to post- Sat Mar 26, 2022 1:15 am
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Re: Missing Order OC-3.0.3.2
I have spoken to First Data and can confirm they have the correct transaction notification URL on their system. First data logs have been switched on today via the extension and so for this is what has been recorded in the log 2022-03-25 9:42:00 - getOrder - 18807 2022-03-25 9:45:19 - getOrder - 188...
Jump to post- Fri Mar 25, 2022 11:18 pm
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Re: Missing Order OC-3.0.3.2
I am also experiencing missing orders. If anyone could help. Using latest version 3.0.3.8 With this payment method 'First Data EMEA Connect (3DSecure enabled)' which came with OC Works fine with 'PayPal Commerce Platform'. Orders are fine along with both sets of confirmations. But just not First Dat...
Jump to post- Fri Mar 25, 2022 12:21 am
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Re: Missing order status after payment
Hi, So i tried Extensions > Events and temporally disabling the mail_order_add and then mail_order_alert event. = Still missing orders. I switched from SMTP to Mail = Still missing orders. It was all working fine until the author of the Worldpay module made a change to send email confirmations after...
Jump to post- Mon May 17, 2021 10:02 pm
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Re: Missing order status after payment
File deleted and password changed. Thanks for heads up.
Thank you for the suggestions. I will make some changes and do some testing. Will post back in a few days with any findings.
- Sat May 15, 2021 2:36 am
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Re: Missing order status after payment
PHP error log attached. Like i said the memory has been upped on the server so the mysql issues will stop.
Jump to post- Fri May 14, 2021 11:43 pm
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Re: Missing order status after payment
Yes, checked PHP error logs. Nothing related in there. just a bunch of mysql memory issues which was resolved a week ago, problem above still persists.
Jump to post- Fri May 14, 2021 10:20 pm
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Missing order status after payment
Hi, We have OC 3.0.3.2 We have 2 payment methods - 1. Cash on delivery Order status = pending 2. Worldpay (custom extension by Opencart.Tips https://www.opencart.com/index.php?route=marketplace/extension/info&extension_id=31672&filter_search=worldpay) Pending status = pending Complete status...
Jump to post- Fri May 14, 2021 7:58 pm
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Paypal commerce platform startup error
Hi, First time posting here, i usually find answers but not with this one. So i have OC 3.0.3.2 with vitalia theme. I am not a coder so go easy on me please. https://itsawoodenworld.com I recently found a forum that said the existing paypal express was no longer supported and to switch over Paypal c...
Jump to post- Fri May 15, 2020 11:31 pm
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Re: Different header for checkout
Thank you, i understand display:none; but how do i hide the navigation menu just on checkout page but keep it visible on all other pages?
Jump to post- Wed Jan 10, 2018 2:40 pm
- Replies 2
- Views 856
Different header for checkout
Hi, I'm trying to create a different header for my checkout compared to the rest of the site, initially i'm trying to remove the navigation menu on the header in checkout, i think the easiest way to do this is to create a new header for the checkout. I have this code from an old post if (!isset($thi...
Jump to post- Tue Jan 09, 2018 4:55 am
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Re: Google Certified Shop confirmation code
Thank you, i've now posted this on the commercial support forum.
Jump to post- Wed Oct 29, 2014 2:21 pm
- Replies 12
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Google Certified Shop confirmation code
Hi there, I am struggling getting this google confirmation code working correctly, I am willing to pay anyone that can get this to work. I'm running OC 1.5.4 and here's what i have so far Here's what i have in catalog/controller/checkout/success.php <?php class ControllerCheckoutSuccess extends Cont...
Jump to post- Wed Oct 29, 2014 2:21 pm
- Replies 1
- Views 1700
Re: Google Certified Shop confirmation code
Sorry I'm using OC 1.5.4
I can't really grasp what the other thread means, I am a bit of a noob with this but trying my best to understand it, what do I do if I can't fix this myself? Is there someone I can pay to help with this?
Really appreciate your help so far.
- Wed Oct 29, 2014 6:11 am
- Replies 12
- Views 2718
Re: Google Certified Shop confirmation code
Hi again, I've tried my best to follow your instructions but the google bar is still saying failed, i'm getting this error <b>Notice</b>: Undefined variable Here's what i have in catalog/controller/checkout/success.php <?php class ControllerCheckoutSuccess extends Controller { public function index(...
Jump to post- Wed Oct 29, 2014 5:01 am
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- Views 2718
Re: Google Certified Shop confirmation code
Thanks for your help, I'll give that a go today and report back, much appreciated.
Jump to post- Tue Oct 28, 2014 7:28 pm
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