sr
my extension:https://www.opencart.com/index.php?rout ... estshop24h
email :support@bestshop24h.com
site:http://www.bestshop24h.com
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
What payment gateway?
UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk
Cash on delivery
sr
First of all, are you speaking about creating an order in the shop or in the backend as admin?
Wether first nor second?
Have you enabled full error reporting (default normally is no, so you have to add this manual)?!
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Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
Yes i know that. in SQL DB the order has order_status_id = 0.letxobnav wrote: ↑Sat May 30, 2020 10:22 amBe aware, the second order does not have status canceled as it has status 0.
It only shows canceled in the dropdown as that is the first option of the dropdown which does not have the "missing" (zero) value.
if you used COD and the order retains status 0 then your order confirmation did not process correcly.
When confirming payment method, the order is saved with status 0.
When confirming the order, the payment method sets the correct status and then the emails go out.
Code: Select all
public function confirm() {
$json = array();
if ($this->session->data['payment_method']['code'] == 'cod') {
$this->load->model('checkout/order');
$this->model_checkout_order->addOrderHistory($this->session->data['order_id'], $this->config->get('payment_cod_order_status_id'));
$json['redirect'] = $this->url->link('checkout/success');
}
$this->response->addHeader('Content-Type: application/json');
$this->response->setOutput(json_encode($json));
}Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
Makes sense, my point too. But should be another if {} to check < order_status_id != 0 > before redirect to $json['redirect'] = $this->url->link('checkout/success'), because:
Yes, indeed but what is wrong ? thats the big question, thats why i'm writing here ... i need something helpfull to grap on, i'm not developer but i understand php so i can dig dipper with some help from a expert in OC.
Code: Select all
define('TRACE', true); // enable trace messagesCode: Select all
if ($order_info) {Code: Select all
if (TRACE) $this->log->write('addOrderHistory -> order_id: '.$order_id.', current status: '.$order_info['order_status_id'].', new status: '. $order_status_id);Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
Jim
https://www.carguygarage.com
Yahoo Store since 2006 moved to OpenCart on January 24, 2020
Crystal Light Centrum Taiwan
Extensions: MailQueue | SUKHR | VBoces
“Data security is paramount at [...], and we are committed to protecting the privacy of anyone who is associated with our [...]. We’ve made a lot of improvements and will continue to make them.”
When you know your life savings are gone.
You need to provide more information. What version of OpenCart? What version of PHP? What theme? What extensions that modify the checkout or orders? What payment extensions are being used? Any errors in the OpenCart error log? Any errors in the server/PHP error log?nikythebest wrote: ↑Thu Mar 24, 2022 6:23 pmHello,
Did anyone solve the problem with the missing orders? I have the same problem and is very annoying. I don't think there is a problem with the email or smtp because the problem is that the status order is 0 and is not changing. Can you please help me?
Thank you
Have you given First Data your Notification URL? Have you checked your web access logs to see if first Data call your Notification URL? Have you switch on the First Data payment extension logging and looked in firstdata.log?justint24 wrote: ↑Fri Mar 25, 2022 12:21 amI am also experiencing missing orders. If anyone could help.
Using latest version 3.0.3.8
With this payment method 'First Data EMEA Connect (3DSecure enabled)' which came with OC
Works fine with 'PayPal Commerce Platform'. Orders are fine along with both sets of confirmations.
But just not First Data, all seem to go to missing.
No errors in logs and order statuses are set correctly.
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