Post by blackwebs » Thu Mar 14, 2013 6:07 pm

Hello...

I realise I'm not the first to raise an issue about emails, but it seems my issue is slightly different (unless I've missed something obviously!). New Order and Contact Us messages are not coming through - but only not to the site administrator - the customer gets a confirmation and if I specify additional emails they too get emails.

If I put the administrator email in the additional emails he still does not get one - so I'm thinking is has something to do with sending to an email address on the same domain as the website itself?

SMTP isn't an option for us (we've tried) - we'd really like to get this working with the standard mail function.

Any suggestions?

Thanks
Tom

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Post by cwswebdesign » Thu Mar 14, 2013 10:27 pm

Have you tried the main mail function? Also, under store settings, make sure you've got an email address entered there. If I'm not mistaken, the contact page emails are sent to that address. The settings under the mail tab are for new account and order notifications only.

DL

This account is inactive. Look for us under the name 'EvolveWebHosting' and contact us under that username.

Thanks!


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