Post by Pompeianart » Sat Jan 12, 2013 9:18 am

Greetings:

I am having an issue with checkout. I cannot proceed from step 5 to step 6, and I do not know what is causing the issue. My store is in California, so I must charge sales tax to California residents. I created a CA Sales Tax Geo Zone which appears to be working, as I can see it listed. During my test runs, with both a registered user and a guest user, the cart successfully added the tax and shipping costs to the total. I put in my credit card information and pressed "Confirm Order". My browser then pops up a dialog box that reads "Tax is required".

Am I missing something? Right underneath my list of items I see "sub-total", "UPS Ground" CA Sales Tax", and "Total". Yet when I click Continue, I cannot go further because I am getting an error saying "Tax is Required". It's right there. Any ideas?

Much Appreciated.
~Jeremy

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Post by Pompeianart » Sat Jan 12, 2013 9:35 am

Never mind. I figured it out.

Thanks anyway everyone.

=-)

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Post by Golds » Wed Jan 20, 2016 2:45 pm

Hi Jeremy,
I'm having the same error on step 6 of the checkout. Please advice the fix that worked for you.

Regards,
Golds

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Wed Jan 20, 2016 2:44 pm

Post by Golds » Thu Jan 21, 2016 4:00 am

Hi Jeremy,
I'm facing the same error when I'm trying to make payment using a credit card on my website. Please share the fix that worked for you.

Regards,
Golds

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