Undefined index: payment_address in payment_address.php

Hi,

My opencart site has been live for three weeks now, and has been working fine with the odd exception. I've had a couple of customers that were registered on the old site (presta-shop) of which i imported the old customer data successfuly encounter the following error:
I've told them the old 'update your details through the my account' trick which seems to work - but was just wondering if there was any way i could fix the issue?

[edit - sorry - i was typing that out in a hurry - should of mentioned that the site is running OC 1.5.4.1]

Cheers!

Open payment_address.tpl in catalog/view/theme/yourtheme/template/checkout

put this code after this code

Thanks for your reply - i've managed to recreate the customers issue, and your solution did the trick! Many thanks

I have getting this message in my error log:

PHP Notice: Undefined index: shipping_address in /homepages/29/d169973226/htdocs/emmamartin/catalog/controller/checkout/shipping_address.php on line 136

Does the fix you suggested apply here?

Hello,

In the error log, I have also the same message :

PHP Notice: Undefined index: payment_address in /catalog/controller/checkout/payment_address.php on line 125
PHP Notice: Undefined index: payment_address in /catalog/controller/checkout/payment_address.php on line 171

But your solution don't fix it.

Another idea ?

Thanks for your help !

Hello,

In the error log, I have the same thing:

PHP Notice: Undefined index: payment_address in /catalog/controller/checkout/payment_address.php on line 125
PHP Notice: Undefined index: payment_address in /catalog/controller/checkout/payment_address.php on line 171

So, the order process is blocked.

But your solution don't fix it.

Another idea ?

Thanks !

I also noticed this ...

1 / If I do an order for example in French, there is no error message.

2 / If I redo this order, an error message occurs, blocking any possibility to achieve the order. It's always: "Error: You must select a payment method!"

3 / By various tests, I noticed that changing the language (in store front) solves the problem ... temporarily. So, when I pass in English, the command may succeed.

4 / But when I try a new command in English, the same message appears.

5 / I choose again the French and the command succeeds.

I thought it was a problem with the French translation but it also occurs in English. So the problem is probably elsewhere.

I think it happens more systematically when I click Bank Transfer. But sometimes, I leave the default choice (paypal) and it does too.

And always these two messages in the error log:
2013-01-31 23:49:55 - PHP Notice: Undefined index: payment_address in /catalog/controller/checkout/payment_address.php on line 125
2013-01-31 23:49:55 - PHP Notice: Undefined index: payment_address in /catalog/controller/checkout/payment_address.php on line 171

If someone has an idea, it becomes urgent!

I think on OpenCart latest version(1.5.5.1) already fix.
Copy payment_address.php on catalog/controller/checkout/ from OpenCart v.1.5.5.1 to your OpenCart (v.1.5.4.1).

Do not forget to backup old your file before copy the file.

anung wrote:I think on OpenCart latest version(1.5.5.1) already fix.
Copy payment_address.php on catalog/controller/checkout/ from OpenCart v.1.5.5.1 to your OpenCart (v.1.5.4.1).

Do not forget to backup old your file before copy the file.

+1 Thanks for that!!