Post by scannapieco » Tue Dec 22, 2009 11:55 pm

I have to ask you why in my home page appear this message:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, postmaster@pestoportofino.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Newbie

Posts

Joined
Tue Dec 22, 2009 11:51 pm

Post by moggiex » Wed Dec 23, 2009 12:10 am

Disable the htaccess file and turn off SEO links in the settings area, if this essage then goes away, you have a mod_rewrite issue

Matt

Code: Select all

It was like that when I found it, honest!


User avatar
Active Member

Posts

Joined
Mon Nov 09, 2009 9:55 pm

Post by scannapieco » Wed Dec 23, 2009 1:00 am

moggiex wrote:Disable the htaccess file and turn off SEO links in the settings area, if this essage then goes away, you have a mod_rewrite issue

Matt
Dear Matt,

in my control panel SEO links is already turn off but where is htacces file control?

Newbie

Posts

Joined
Tue Dec 22, 2009 11:51 pm

Post by moggiex » Wed Dec 23, 2009 1:35 am

Its in the root directory, it should be called ".htaccess" , if its called "htaccess.txt", then this is not the cause :(

Matt

Code: Select all

It was like that when I found it, honest!


User avatar
Active Member

Posts

Joined
Mon Nov 09, 2009 9:55 pm

Post by scannapieco » Wed Dec 23, 2009 5:35 pm

I've renamed .htaccess.txt but no result.
My home page is www.pestoportofino.com

Can you control my settings?

Newbie

Posts

Joined
Tue Dec 22, 2009 11:51 pm

Post by moggiex » Thu Dec 24, 2009 6:30 am

scannapieco wrote:I've renamed .htaccess.txt but no result.
My home page is http://www.pestoportofino.com

Can you control my settings?
No, I am unable to do that, contact you provider to ask for the error log to see what the error is.

Matt

Code: Select all

It was like that when I found it, honest!


User avatar
Active Member

Posts

Joined
Mon Nov 09, 2009 9:55 pm

Post by scannapieco » Tue Jan 12, 2010 4:02 pm

Now i can access to my administration page but when I go to my home page I cannot reach my site.
My server assistance told me:

"Gentile cliente,
il problema dipende dal fatto che il file admin/index.php cerca di caricare alcuni files usando la variabile DIR_SYSTEM che però non viene "tradotta". Ad esempio, cerca il file DIR_SYSTEM/startup.php ed esiste il file system/startup.php, ma il CMS non sa che DIR_SYSTEM è system/ e pertanto viene prodotto l'errore riscontrato.

Il problema non è lato server, ma dell'applicativo stesso e può derivare dal fatto che il file config.php è vuoto."

What can I make?

Newbie

Posts

Joined
Tue Dec 22, 2009 11:51 pm

Post by Daniel » Tue Jan 12, 2010 11:25 pm

Try reinstalling. I think there is some bad configureation in your server setup.

OpenCart®
Project Owner & Developer.


User avatar
Administrator

Posts

Joined
Fri Nov 03, 2006 6:57 pm
Who is online

Users browsing this forum: No registered users and 15 guests